Richard Heeks (@cddmanchester.bsky.social)

ICTs, MSMEs and Poverty Reduction: A Framework for Action When I first began researching the role of information and communication technologies (ICTs) in development, I was struck by a disconnect. On the one hand, the transformative potential of ICTs in connecting people, reducing transaction…

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ICTs, MSMEs and Poverty Reduction: A Framework for Action When I first began researching the role of information and communication technologies (ICTs) in development, I was struck by a disconnect. On the one hand, the transformative potential of ICTs in connecting people, reducing transaction costs, and opening up new markets was being loudly celebrated. On the other hand, the evidence of ICTs directly helping the poorest – particularly through micro, small and medium enterprises (MSMEs) – was patchy, inconsistent, and often poorly understood. https://ict4dblog.wordpress.com/2025/10/27/icts-msmes-and-poverty-reduction-a-framework-for-action/