Richard Heeks
@cddmanchester.bsky.social
📤 121
📥 29
📝 213
Digital development / ICT4D
Want to improve
#digitaltransformation
strategies in development? 📽️ This 3-min video explains how the
#DX4D
Scorecard helps organisations move from plans to impact Practical, reflective, and co-produced ▶️
youtu.be/r3nuv6ECbes
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The Digital Transformation for Development Scorecard
YouTube video by CDDManchester
https://youtu.be/r3nuv6ECbes
12 days ago
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CfP: Digital Sustainability in Developing Countries special issue of Telecommunications Policy journal Submissions invited that explore the relation between digital and sustainability in the Global South Deadline: 19 Dec 2025 Details:
www.sciencedirect.com/special-issu...
#ICT4D
#Sustainability
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Telecommunications Policy | ScienceDirect.com by Elsevier - Telecommunications Policy | ScienceDirect.com by Elsevier
Read the latest articles of Telecommunications Policy at ScienceDirect.com, Elsevier’s leading platform of peer-reviewed scholarly literature
https://www.sciencedirect.com/special-issue/324881/digital-sustainability-in-developing-countries
12 days ago
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🎥 New 3-min video: Get a quick overview of the DX4D Scorecard—a tool to help development organisations assess and improve digital transformation strategies 🧩 Watch now:
youtu.be/r3nuv6ECbes
#ICT4D
#DigitalTransformation
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The Digital Transformation for Development Scorecard
YouTube video by CDDManchester
https://youtu.be/r3nuv6ECbes
14 days ago
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My new blog post shares 5 lessons on how strategy, trust & leadership shape e-commerce innovation in Global South contexts. Read it here 👉
ict4dblog.wordpress.com/2025/09/02/b...
#DigitalAfrica
#eCommerce
19 days ago
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📢 New blog post! How are Ghanaian firms moving beyond e-commerce readiness? I share 5 key lessons from our research—and what they mean for digital innovation in developing countries. Read now 👉
ict4dblog.wordpress.com/2025/09/02/b...
#Ecommerce
#ICT4D
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Beyond Readiness: How Ghanaian Firms Are Innovating E-Commerce in Developing Contexts
This study explores how Ghanaian firms adopt e-commerce despite lacking stable internet and payment systems. It reveals that traditional readiness measures are inadequate, and highlights the import…
https://ict4dblog.wordpress.com/2025/09/02/beyond-readiness-how-ghanaian-firms-are-innovating-e-commerce-in-developing-contexts/
21 days ago
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New blog: bridging research & practice in
#DX4D
Our new digital-transformation-for-development scorecard helps development orgs co-create smarter digital strategies 🔍 Read the summary + access the tool:
ict4dblog.wordpress.com/2025/08/21/a...
#ICT4D
26 days ago
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Just launched: a 3-minute video on how latecomer countries can thrive in tech industries 💡 Based on India’s software sector + Porter’s competitive advantage theory Useful for AI, agritech, fintech & more! 📽️ Watch here:
youtu.be/2zrK9Pycl8o
#ICT4D
#DigitalDevelopment
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How Can Global South Nations Compete in Tech Sectors?
YouTube video by CDDManchester
https://youtu.be/2zrK9Pycl8o
about 1 month ago
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🧩 How can development orgs design better digital strategies? This blog introduces a new
#DX4D
Scorecard—a practical, co-produced tool to evaluate and improve digital transformation efforts. 🔗 Read now:
ict4dblog.wordpress.com/2025/08/21/a...
#ICT4D
#DigitalDevelopment
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A New Tool to Strengthen Digital Transformation Strategies in Development: The DX4D Scorecard
The DX4D Organisational Strategy Scorecard offers a structured tool for development organisations to enhance their digital transformation strategies, addressing gaps left by existing frameworks foc…
https://ict4dblog.wordpress.com/2025/08/21/a-new-tool-to-strengthen-digital-transformation-strategies-in-development-the-dx4d-scorecard/
about 1 month ago
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reposted by
Richard Heeks
Mountain Research and Development
about 1 month ago
We are looking for topic editors to join the team! Help shape knowledge for sustainable mountain futures and be part of a unique, not-for-profit, community-supported scientific journal aiming for societal impact! Find out more and apply by 24 Oct:
t.ly/PAzBF
#AcademicSky
#MountainsMatter
0
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How can billions of Wikipedia pageviews reveal global knowledge divides? 🌍 Watch Knowledge Divides in the Era of Big Data to explore how open-access data uncovers patterns in access & equity:
youtu.be/2sN0lYuhGzA
#BigData
#OpenAccess
#KnowledgeInequality
#DataScience
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Knowledge Divides in the Era of Big Data
YouTube video by CDDManchester
https://youtu.be/2sN0lYuhGzA
about 1 month ago
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What drives e-commerce success in developing countries? This paper reveals 5 key lessons from Ghanaian firms on overcoming barriers and leveraging local strengths. 📘 Read more:
www.researchgate.net/publication/...
#DigitalEconomy
#Africa
#Innovation
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(PDF) Advancing E-Commerce Beyond Readiness in a Developing Country: Experiences of Ghanaian Firms
PDF | This paper identifies factors affecting the assimilation of electronic commerce in Ghana and the solutions that Ghanaian firms have developed.... | Find, read and cite all the research you need ...
https://www.researchgate.net/publication/220203345_Advancing_E-Commerce_Beyond_Readiness_in_a_Developing_Country_Experiences_of_Ghanaian_Firms
about 1 month ago
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reposted by
Richard Heeks
ICIMOD
about 1 month ago
📢#WeAreHiring ICIMOD is seeking a Senior Regional Information Services Manager to lead our Regional Information Service.
#ICIMODJobs
#Hiring
#JobOpportunity
#ICIMOD
#TechForGood
1
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How can digital transformation for development be better guided? This new
#DX4D
Scorecard bridges research & practice: co-created with NGOs to support strategy design, evaluation & learning 🔍 Read the paper:
www.gdi.manchester.ac.uk/research/pub...
#ICT4D
about 1 month ago
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reposted by
Richard Heeks
Fairwork
about 1 month ago
Audit or Certification? Fairwork offers both: Audit = internal insights Certification = public proof of fairness Same framework, different outcomes. Learn what fits your AI supply chain:
fair.work/en/fw/ai-cer...
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🎥 How can developing countries build competitive tech sectors like AI, fintech or software? Watch my 3-min video applying Porter’s theory to India’s IT success—and how it can guide strategy in other sectors too. ▶️ Watch now:
youtu.be/2zrK9Pycl8o
#ICT4D
#DigitalDevelopment
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How Can Global South Nations Compete in Tech Sectors?
YouTube video by CDDManchester
https://youtu.be/2zrK9Pycl8o
about 1 month ago
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Can e-commerce thrive in resource-constrained environments? This study explores how Ghanaian firms are making e-commerce work despite the odds. Read it here 👉
www.researchgate.net/publication/...
#ecommerce
#Ghana
#digitaldevelopment
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(PDF) Advancing E-Commerce Beyond Readiness in a Developing Country: Experiences of Ghanaian Firms
PDF | This paper identifies factors affecting the assimilation of electronic commerce in Ghana and the solutions that Ghanaian firms have developed.... | Find, read and cite all the research you need ...
https://www.researchgate.net/publication/220203345_Advancing_E-Commerce_Beyond_Readiness_in_a_Developing_Country_Experiences_of_Ghanaian_Firms
about 2 months ago
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New from
@cddmanchester.bsky.social
: a co-produced
#DX4D
Scorecard to help development organisations evaluate & improve digital transformation strategies. Practical, research-informed, and ready to use 📄 Read:
research.manchester.ac.uk/en/publicati...
#ICT4D
about 2 months ago
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ICTs and #Resilience-Building How can ICTs be used to build resilience of organisations, communities or regions? 📺 This short video explains, based on a practical project that used the RABIT resilience model:
youtu.be/26JiuL2MVA8
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ICTs and Resilience-Building
How can ICTs be used to build resilience of organisations, communities or regions? This short presentation explains, based on a practical project that used the RABIT resilience model It summarises content from Chapter 8 of the textbook, “Information and Communication Technology for Development”: h
https://youtu.be/26JiuL2MVA8
about 2 months ago
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ICTs and #Disaster Management How can ICTs be used to improve disaster management? 📺 This short video explores applications at the four stages of the disaster management cycle:
youtu.be/jbvcZVS5GnM
#Disaster
#DisasterTech
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ICTs and Disaster Management
How can ICTs be used to improve disaster management? This short presentation explores applications at the four stages of the disaster management cycle It summarises content from Chapter 8 of the textbook, “Information and Communication Technology for Development”: https://www.routledge.com/Informa
https://youtu.be/jbvcZVS5GnM
about 2 months ago
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Want to understand what makes tech sectors thrive in the Global South? 📈 I apply Porter’s theory—and share how it can guide strategy in AI, fintech, and beyond. 🌍💡 Read the blog 👉
ict4dblog.wordpress.com/2025/07/23/h...
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How Can Global South Nations Compete in Tech Sectors: Reflections on Applying Porter’s Theory
The paper explores how Global South countries can build competitive technology sectors by utilising Michael Porter’s competitive advantage theory. Key factors include skills, market demand, s…
https://ict4dblog.wordpress.com/2025/07/23/how-can-global-south-nations-compete-in-tech-sectors-reflections-on-applying-porters-theory/
about 2 months ago
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Environmental Impact of ICTs What is the environmental impact of ICTs, and how can it be mitigated? 📺 This short video discusses the three orders or types of effect:
youtu.be/nCRJe2RpSI4
#GreenTech
#ICT4Environment
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Environmental Impact of ICTs
What is the environmental impact of ICTs, and how can it be mitigated? This short presentation discusses the three orders or types of effect It summarises content from Chapter 8 of the textbook, “Information and Communication Technology for Development”: https://www.routledge.com/Information-and-C
https://youtu.be/nCRJe2RpSI4
2 months ago
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🚀 How can low-/middle-income countries build globally competitive tech sectors like AI, fintech or agritech? My latest blog explores lessons from India’s software success using Porter’s competitive advantage theory Read more 👉
ict4dblog.wordpress.com/2025/07/23/h...
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How Can Global South Nations Compete in Tech Sectors: Reflections on Applying Porter’s Theory
The paper explores how Global South countries can build competitive technology sectors by utilising Michael Porter’s competitive advantage theory. Key factors include skills, market demand, s…
https://ict4dblog.wordpress.com/2025/07/23/how-can-global-south-nations-compete-in-tech-sectors-reflections-on-applying-porters-theory/
2 months ago
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e-Democracy and Development What is the relationship between ICTs and democracy? 📺 This short video outlines a spectrum of different political models, ICTs’ relation to those models, and an understanding of what determines #edemocracy outcomes:
youtu.be/hvJI13RG8iY
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e-Democracy and Development
What is the relationship between ICTs and democracy? This short presentation outlines a spectrum of different political models, ICTs’ relation to those models, and an understanding of what determines e-democracy outcomes It summarises content from Chapter 7 of the textbook, “Information and Commun
https://youtu.be/hvJI13RG8iY
2 months ago
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e-Accountability and Development How can we better understand the digitalisation of public #accountability? 📺 This short video presents a three-stage model of accountability and identifies what needs to be in place for digital accountability to work:
youtu.be/bKTtt1ybE0k
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e-Accountability and Development
How can a better understanding of accountability inform the digitalisation of public accountability? This short presentation presents a three-stage model of accountability and identifies what needs to be in place for digital accountability to work It summarises content from Chapter 7 of the textbo
https://youtu.be/bKTtt1ybE0k
2 months ago
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e-Services and Development What developmental benefits can e-services bring, and what barriers does public service digitalisation face? 📺 This short video identifies four benefits and presents a model of barriers to e-services adoption and use:
youtu.be/gHwA6TN-f5c
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e-Services and Development
What developmental benefits can e-services bring, and what barriers does public service digitalisation face? This short presentation identifies four e-services benefits and presents a model of barriers to e-services adoption and use It summarises content from Chapter 7 of the textbook, “Informatio
https://youtu.be/gHwA6TN-f5c
2 months ago
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#ICT4D and the Capability Approach How can the capability approach be used in relation to ICT4D? 📺 This short video summarises the capability approach, how ICTs fit into the approach, and some implications for ICT4D practice:
youtu.be/tK9Ztx-Emlo
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ICT4D and the Capability Approach
How can the capability approach be used in relation to ICT4D? This short presentation summarises the capability approach, how ICTs fit into the approach, and some implications for ICT4D practice. It summarises content from Chapter 6 of the textbook, “Information and Communication Technology for D
https://youtu.be/tK9Ztx-Emlo
2 months ago
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📢 Why do some countries succeed in building strong digital industries while others fall behind? 💡 This paper applies Porter’s competitive advantage theory to offer key insights for policymakers, researchers &
#ICT4D
strategists. 📖 Read it:
itidjournal.org/index.php/it...
3 months ago
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reposted by
Richard Heeks
Global Development Institute
3 months ago
What Would 'Positive Development Studies' Look Like? First appearing on the ICTs for Development blog, this piece by Richard Heeks (
@cddmanchester.bsky.social
) asks what would happen if dev studies cultivated a deeper orientation toward 'hope, creativity, and transformation'. Read:
bit.ly/40FtaJV
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What Would “Positive Development Studies” Look Like? - Global Development Institute Blog
What would 'Positive Development Studies' look like?
https://bit.ly/40FtaJV
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#Datafication, Value and Power How is #bigdata affecting development? 📺 This short video analyses the impact of big data systems on organisational value, organisational power and wider politics:
youtu.be/syzqbWsldsI
#Datafication,
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Datafication, Value and Power in Developing Countries: Big Data in Two Indian Public Organisations
How is big data affecting development? This short presentation examines the implementation of big data systems in two public sector organisations in India, and analyses the impact of those systems on organisational value, organisational power and wider politics, based on our open-access Development
https://youtu.be/syzqbWsldsI
3 months ago
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#ICT4D, Education and Development How are ICTs being applied to improve education in the global South? This short presentation identifies the six types of EdTech application and analyses the trajectory of their development impact:
youtu.be/GHYzazbKH5Q
#ICT4D,
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ICT4D, Education and Development
How are ICTs being applied to improve education in the global South? This short presentation identifies the six types of EdTech application and analyses the trajectory of their development impact It summarises content from Chapter 6 of the textbook, “Information and Communication Technology for De
https://youtu.be/GHYzazbKH5Q
3 months ago
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Need to analyse the performance of digital sub-sectors in the global South:
#AI
,
#fintech
,
#agritech
, software
#outsourcing
,
#telecommunications
, etc? 📖 Read this paper for guidance on how to use Porter’s competitive advantage theory:
itidjournal.org/index.php/it...
3 months ago
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#ICT4D, Health and Development How are ICTs being applied to improve health in the global South? 📺 This short presentation identifies the six types of e-health application and analyses the trajectory of their development impact:
youtu.be/lj2bUOuvRlU
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ICT4D, Health and Development
How are ICTs being applied to improve health in the global South? This short presentation identifies the six types of e-health application and analyses the trajectory of their development impact It summarises content from Chapter 6 of the textbook, “Information and Communication Technology for Dev
https://youtu.be/lj2bUOuvRlU
3 months ago
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Understanding #ICT4D and Livelihoods What are the four ways in which ICTs can affect livelihoods? 📺 This short presentation discusses the link between ICTs and the context, assets, structures and strategies of livelihoods:
youtu.be/5MfOtfkFiBI
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Understanding ICT4D and Livelihoods
What are the four ways in which ICTs can affect livelihoods? This short presentation discusses the link between ICTs and the context, assets, structures and strategies of livelihoods It summarises content from Chapter 5 of the textbook, “Information and Communication Technology for Development”: h
https://youtu.be/5MfOtfkFiBI
3 months ago
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What Would “Positive Development Studies” Look Like? Positive development studies aims to reorient global development inquiry by emphasising hope, creativity, and transformation alongside structural critique. Inspired by positive psychology, it seeks to identify effective practices, community…
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What Would “Positive Development Studies” Look Like?
Positive development studies aims to reorient global development inquiry by emphasising hope, creativity, and transformation alongside structural critique. Inspired by positive psychology, it seeks to identify effective practices, community aspirations, and empowerment.
https://ict4dblog.wordpress.com/2025/06/07/what-would-positive-development-studies-look-like/
4 months ago
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🚧 How do digital platforms reshape urban informality in the Global South? Our new paper explores regulation, legitimacy, value extraction & collective agency in the platform economy A must-read for urban & digital scholars. 👉
doi.org/10.3828/idpr...
#PlatformEconomy
4 months ago
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ICTs and Poverty Reduction What are the four ways in which ICTs can impact poverty? 📺 Watch this short presentation to find out:
youtu.be/Tvtv9HwmFtY
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ICTs and Poverty Reduction
What are the four ways in which ICTs can impact poverty? This short presentation discusses the link between ICTs and getting money, saving money, making money and spending money. It summarises content from Chapter 5 of the textbook, “Information and Communication Technology for Development”: https
https://youtu.be/Tvtv9HwmFtY
4 months ago
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ICT-Enabled Change What are the four levels of #ICT4D-enabled change? 📺 This short presentation explains and illustrates digitisation, improvement, reorganisation and transformation:
youtu.be/2Ofop9B156M
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ICT4D-Enabled Change
What are the four levels of ICT4D-enabled change? This short presentation explains and illustrates digitisation, improvement, reorganisation and transformation. It summarises content from Chapter 4 of the textbook, “Information and Communication Technology for Development”: https://www.routledge.c
https://youtu.be/2Ofop9B156M
4 months ago
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Data and Development, Digital Labour, Digital Platforms, Ed Tech, Researching Digital Development: New Research Outputs from CDD, Manchester Recent outputs on Data and development; Digital labour; Digital platforms; Ed tech; Researching digital development – from Centre for Digital Development…
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Data and Development, Digital Labour, Digital Platforms, Ed Tech, Researching Digital Development: New Research Outputs from CDD, Manchester
Recent outputs on Data and development; Digital labour; Digital platforms; Ed tech; Researching digital development – from Centre for Digital Development researchers, University of Manchester Data and Development Knowledge Divides in the Era of Big Data (open access)by Alfonso Rivera-Illingworth, Richard Heeks & Jaco Renken Uses Wikipedia pageview data to measure global knowledge consumption divides, highlighting disparities by region, income, and language.
https://ict4dblog.wordpress.com/2025/06/02/data-and-development-digital-labour-digital-platforms-ed-tech-researching-digital-development-new-research-outputs-from-cdd-manchester/
4 months ago
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ICTs and Economic Growth What are the five ways in which ICTs can boost economic growth? 📺 This short presentation explains:
youtu.be/1jpLu2CPPYc
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ICTs and Economic Growth
What are the five ways in which ICTs can boost economic growth? This short presentation explains the link at micro, meso and macro levels. It summarises content from Chapter 4 of the textbook, “Information and Communication Technology for Development”: https://www.routledge.com/Information-and-Com
https://youtu.be/1jpLu2CPPYc
4 months ago
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Successful Global South Digital Start-Ups What makes for a successful digital start-up in the global South? 📺 This short presentation summarises three critical characteristics:
youtu.be/7QZ2tHxG2zg
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Characteristics of Successful Global South Digital Start-Ups
What makes for a successful digital start-up in the global South? This short presentation summarises three characteristics – hybrid embeddedness, optimal embeddedness, and global peripherality – based on the Information Technology for Development journal paper available at: https://doi.org/10.1080/
https://youtu.be/7QZ2tHxG2zg
4 months ago
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CFP: Extreme Mountain Hazards: Implications and Recommendations for Early Warnings for All Journal: npj Natural Hazards Deadline: 31 Oct 2025 Further details:
www.nature.com/collections/...
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Extreme Mountain Hazards: Implications and Recommendations for Early Warnings for All
This Collection offers deepened understanding and actionable recommendations to enhance resilience, improve hazard forecasting, and foster international ...
https://www.nature.com/collections/ejajajiajc
4 months ago
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Evaluating ICT4D Projects How do you analyse the impacts of an #ICT4D project? 📺 This short presentation explains:
youtu.be/8Cx7rIQYAig
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Evaluating ICT4D Projects
How do you analyse the impacts of an ICT4D project? This short presentation explains the overall design and a specific example of ICT4D project evaluation. It summarises content from Chapter 3 of the textbook, “Information and Communication Technology for Development”: https://www.routledge.com/In
https://youtu.be/8Cx7rIQYAig
4 months ago
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ICT4D Adoption and Use Why do users adopt and use – or not adopt and not use – #ICT4D applications? 📺 Watch this short presentation to find out:
youtu.be/6FJpUSCs3Ok
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ICT4D Adoption and Use
Why do users adopt and use – or not adopt and not use – ICT4D applications? This short presentation explains the individual and contextual factors behind ICT4D adoption and use. It summarises content from Chapter 3 of the textbook, “Information and Communication Technology for Development”: https:
https://youtu.be/6FJpUSCs3Ok
4 months ago
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ICT4D Risk Mitigation Why are #ICT4D projects at risk of failure, and what can be done to mitigate those risks? 📺 Watch this short presentation to find out:
youtu.be/vfuKDl9lE6w
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ICT4D Risk Mitigation
Why are ICT4D projects at risk of failure, and what can be done to mitigate those risks? This short presentation explains the design-reality gaps that cause ICT4D project failure, and the practical implications of managing those gaps. It summarises content from Chapter 3 of the textbook, “Informat
https://youtu.be/vfuKDl9lE6w
4 months ago
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Principles for Successful #ICT4D 📺 This short presentation builds on the Principles for Digital Development to more-fully incorporate lessons from past failure, and categorise the principles into four domains of action:
youtu.be/IM3IIJJAoCE
#ICT4D
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Principles for Successful ICT4D
What can be done to reduce the chances of ICT4D failure? This short presentation builds on the Principles for Digital Development to more-fully incorporate lessons from past failure, and categorise the principles into four domains of action. It summarises content from Chapter 3 of the textbook, “I
https://youtu.be/IM3IIJJAoCE
4 months ago
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What is #ICT4D strategy? 📺 This short presentation explains the typical steps of an ICT4D strategy:
youtu.be/OdaE9VdH8sQ
#ICT4D
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ICT4D Strategy
What is ICT4D strategy? This short presentation explains the typical steps of an ICT4D strategy, intended to take organisations from where they are now to the future achievement of development goals. It summarises content from Chapter 3 of the textbook, “Information and Communication Technology fo
https://youtu.be/OdaE9VdH8sQ
5 months ago
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Want a critical perspective on #ICT4D? 📺 Watch this short video on “The Impact of Power on ICT4D”:
youtu.be/2G9V0RRBcTU
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The Impact of Power on ICT4D
How does power affect ICT4D systems? This short presentation introduces and explains a political model of ICT4D, uses it to illustrate how power impacts the outcome of ICT4D projects, and draws conclusions about the necessity of ICT4D to be transformational. It summarises content from Chapter 2 of
https://youtu.be/2G9V0RRBcTU
5 months ago
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Working on #PlatformLabour or #GigEconomy? This short video explains how the #Fairwork principles were developed:
youtu.be/wHge472Ol4M
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Development of the Fairwork Principles
How were the Fairwork principles of decent gig work developed? This short presentation summarises the sources and processes through which the five Fairwork principles – fair pay, fair conditions, fair contracts, fair management, fair representation – were developed, based on the open-access Informa
https://youtu.be/wHge472Ol4M
5 months ago
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Five full
#DistanceLearning
#Scholarships
for Manchester MSc in Management & Information Systems, building digital champions for development 30 April application deadline, for Commonwealth applicants:
www.gdi.manchester.ac.uk/study/taught...
5 months ago
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If my topic is digital uplands, then surely this counts as research 😁
5 months ago
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