In case you were wondering! Since the early 1800's, we have delivered some of the world’s cleanest, safest drinking water. Our infrastructure is how we continue to do it.

It’s Infrastructure Week—and we’re shining a light on the systems you don’t always see, but rely on every day! From the pipes beneath your streets to the hydrants that promote public safety, our water and sewer infrastructure keeps our community flowing safely and sustainably.community.

Dan from our stormwater team joined the Friends of Rouge Park and the Renaissance High School Environmental Club to explore green stormwater infrastructure (GS) in action! Thanks to the Friends of Rouge Park & Renaissance HS for joining us!

We would like to remind you of the three P’s – Pee, Poop, and Paper. Those are the only things that should be flushed in your toilet. Other items, including wipes, napkins, and feminine products, do not break down and can cause clogs in your pipes. Clogged pipes lead to drains in your wallet!

What up doe Detroit! Here’s a behind the scenes look at our recent Field Services Technician interview fair! This is the first time candidates have had a chance to participate in a training simulation following the first round of interviews. Want to join DWSD? Apply today at detroitmi.gov/jobs!

For Mother’s Day, we’re celebrating the everyday heroes who keep life flowing. Moms like Sharon Marshall and Raquel Love are dedicated DWSD employees who have inspired their daughters to continue in their footsteps as public servants. Happy Mother’s Day from DWSD!

We kicked off Spirit Week for Public Service Recognition Week with "Rep Your City" day, encouraging employees to wear their favorite Detroit sports gear. We're ready for Pistons in round 2!

This week, we celebrate the dedicated men and women who work tirelessly to ensure our water and sewer systems are clean, safe, and reliable every single day. Let’s take a moment to say thank you to all the public servants who make a difference in our lives, today and every day.

Did you know? The average person uses 80 - 100 gallons of water daily at home – make every drop count!

This week, we’re reminding everyone of the vital role clean, safe drinking water plays in our daily lives. From hydration to hygiene, water is the foundation of our health and well-being. Today, we passed out reusable water bottles to celebrate #DetroitTapWater for #DrinkingWaterWeek

DWSD's management team has a special message for all the hardworking men and women of DWSD. Thank you to our team for your hard work, commitment, and pride in serving the public!

Our team at the Detroit Water and Sewerage Department had a busy year. In 2025, we cleaned and inspected 8,756 catch basins, making a total of 52,792 basins cleaned and inspected since August 2017.

With more rain and wind, cleaning debris and leaves from in front of your property to reduce catch basins from clogging can reduce street flooding.

To prevent backups in your basement during this change of weather, make sure there is no debris in your basement drains and schedule an appointment to get yours snaked annually. Cleaning out the debris will help to reduce backups and money spent on plumbers.

Drainage is a fee based on the actual amount of hard surfaces on your property that send rainfall and snow melt into the combined sewer system. Your roof and driveway are considered hard surfaces that cause runoff into the public sewer.

Our work helps keep our environment and our communities healthy. This Earth Day, we’re proud to do our part to protect the water that sustains Detroit today and for generations to come!

What up doe from one of our Field Service Technicians - the MVP's of DWSD! Happy Friday!

The City of Detroit made a commitment to get the lead out within the next 10 years, and that is what we plan to do. Since beginning our efforts in 2018, we replaced a total of 15,725 lead service lines through 2025.

According to forecasters, rainfall is predicted to be 1 to 1.5 inches starting Tuesday night lasting into Thursday. Conditions may change therefore keep posted to weather alerts

If there is one thing to remember, it is the three P’s – Pee, Poop, and Paper. Those are the only things that should go in the toilet, enter your plumbing and out to our sewer system!

As we enter the rainy season, we remind and encourage residents that as our field service teams are out working hard for you, it is important that you do the small things like keeping debris clear of your catch basins. A clean catch basin can reduce street flooding during a heavy rain event.

DWSD has been replacing lead service lines since 2018. Since 2023, DWSD has taken a neighborhood-by-neighborhood approach. With spring returning, our construction season is back in full swing as we work to get the lead out!

Our DWSD Customer Service Call Center will be closed TODAY, Friday, April 3 in observance of Good Friday and Easter. You can still report issues by using the Improve Detroit App or call 313-267-8000 (option 4) for water and sewer emergencies.

In 2025, we served more than 213,000 residential accounts and more than 43,000 non-residential accounts. We are proud to continue serving Detroiters with safe, reliable water and sewer services.

Always stay in the flow with City of Detroit emergency notifications by enrolling in Detroit Alerts 365. This system sends Detroit-specific emergency alerts like weather warnings through text and phone calls.

Experiencing flooding on your street? Please ensure catch basins are cleared from debris such as grass clippings and leaves, and submit your concern on Improve Detroit. Our team will investigate whether the catch basins on your street needs to be cleaned further.

Join us at the Michigan Science Center to participate in our children’s book reading events to celebrate reading month! On Tuesday, March 31 to April from 11:30 a.m. to 12:30 p.m. or 12:30 p.m. to 1:30 p.m. for readings of "Wendy the Water Drop" and her flowing adventures.

This Women’s History Month, we honor the women who keep our systems flowing! From engineers and inspectors to customer service and field service techs, women across our utility are making a difference every day. Join us in celebrating the women of DWSD!

As the weather begins to transition, You can do your part to help prevent street flooding by ensuring that your catch basins are clear. Keep debris such as trash, grass, and leaves away from catch basins to help reduce street flooding.

March is reading month! This month, we’re celebrating the power of books to educate, inspire, and connect our community. The Detroit Water and Sewerage Department Speaker's Bureau offers in-person reading events for your students who are curious about STEM and our water and wastewater systems.

Happy 313 Day, Detroit! Today we’re celebrating more than an area code – we’re celebrating the people. From the neighborhoods we grew up in to the communities we serve every day, our team of proud Detroiters is committed to delivering safe, reliable water.

Happy World Plumbing Day! Today is a reminder to take care of what keeps water and wastewater flowing. Doing small things like snaking your sewer line annually and only flushing pee, poop, and toilet paper can protect your pipes and help you avoid unnecessary repairs that drain your wallet.

Happy Employee Appreciation Day! Today, we celebrate the men and women of DWSD, the core of our department! Whether they are out in the field or behind the scenes, their dedication keeps the water flowing and the system running smoothly for our residents.

Don't wait, enroll today! The Lifeline plan has transitioned to Lifeline H2O and has been updated to enroll the most households possible based on current available funding. You can enroll in Lifeline H20 even if you have a past-due balance or if you are enrolled in EasyPay.

Congratulations to DWSD's Director of Finance, LaShanda Davis, and Treasurer, Nicole Howard-Whitsett, on being named 2026 Michigan Chronicle Women of Excellence Honorees! Your dedication and commitment to residents make an impact in our department. Thank you for all that you do!

While we are out doing the big things, it is important for all homeowners to have a source of heat in the home to protect their pipes from bursting. If you are experiencing a lack of water pressure or bubbling water on the streets, give us a call at (313) 267- 8000.

We've recently made adjustments to our requirements, and now residents with arrears can apply for Lifeline H2O! What are you waiting for? Apply now at lifeline.detroitmi.gov or call 313-435-2055

Our field service team is working around the clock to keep your water service flowing safely to homes and businesses across the city. Their commitment to residence doesn’t go unnoticed. If you see bubbling water on the streets, call (313) 267- 8000 or report it on the Improve Detroit App.

Cold Detroit winters, spring thaws, and extreme summer heat can lead to breaks in the pipes that carry water to our customers. If you are experiencing a lack of water pressure or see bubbling water on the streets give us a call at 313-267-8000 or report it on the Improve Detroit App.

Replace your faucet aerators and clean them monthly. It will not only help reduce water usage, but also helps provide cleaner drinking water.

Always stay in the flow with City of Detroit emergency notifications by enrolling in Detroit Alerts 365. This system sends Detroit-specific emergency alerts like weather warnings and boil water advisories at home and on the go.

Apply now and get enrolled within ONE day! Lifeline H2O is our updated affordability plan that offers an all-in bill amount of $34 per month. All homes must meet the income requirements and be current with their bill. Apply now at lifeline.detroitmi.gov or call 313-435-2055

To help save some money on your bill you can soak fruit and vegetables in a tub to clean them at the same time rather than running each item under your faucet.

Our Customer Service Call Center will be closed TODAY, January 19, in observance of #MLKDay. You can still report issues by using the Improve Detroit App or call 313-267-8000 for water and sewer emergencies.

The Detroit Water and Sewerage Department (DWSD) uses AMR meters to track water usage for billing. To schedule your meter appointment, call 313-267-8000. Our appointments are now available Monday through Friday from 8 a.m. to 6 p.m. and Saturday from 8 a.m. to 4:30 p.m.

If you are a plant parent looking to save money on your water bill, consider purchasing succulents. Succulents are popular house plants. Choose them instead of thirstier house plants or fresh cut flowers.

Experiencing flooding on your street? Submit your concern on Improve Detroit and our team will investigate whether the public sewer is causing the backup, and make repairs when that is the case.

Calling all teachers! The Detroit Water and Sewerage Department's Speakers Bureau is back in full swing. If you have an elementary-aged child who is curious about STEM and our water system, DWSD has a dedicated team to visit and spend time with your child.

New year, new ways you can save money. One tip to utilize to kick off the new year is to not rinse dishes with running water. Use one tub or basin to wash and the other to rinse.

Because of you… We can continue to deliver some of the world's cleanest and safest drinking water by cleaning catch basins, sewers, and upgrading our 100-year-old system. For that, we thank you for paying your bill. It makes an impact! https://www.youtube.com/watch?v=-8vX8iHfpQA