Grubhub have been confirmed as the latest victim of a Salesforce data breach, with early reports suggesting that hacking group ShinyHunters are once again behind an attack. Sasha Semjonova takes a closer look at the details. www.salesforceben.com/grubhub-conf... #Salesforce

Hacking groups managed to breach several Salesforce orgs last year. Human error was the initial explanation, but a continued string of attacks pointed to something else… Tom spoke to industry experts to uncover the real story and what needs to change in 2026. www.salesforceben.com/why-salesfor...

Salesforce automations rarely fail loudly, but when they do, the impact can spread fast. It’s time to make errors observable and manageable. Andreea Doroftei explores how reusable autolaunched flows and fault paths bring structure to failure. www.salesforceben.com/how-to-creat...

Salesforce had a strong 2025 in many respects, with Agentforce seemingly continuing to succeed and new enhancements in each release, but its decreasing stock price doesn’t reflect that. Sasha explores potential factors behind the flagging stock. www.salesforceben.com/why-has-sale...

Want to know how to navigate your Salesforce career in 2026? This webinar will delve into insights on salaries, skills, and market trends using the data from our latest survey. salesforceben.registration.goldcast.io/webinar/b69d...

Salesforce professionals are seeing changes in their roles, pay, and career paths. We asked the community to share their experiences, and the results show how people are feeling right now. Download the full report to explore the insights for yourself! www.salesforceben.com/sf-ben-sales...

Admins had plenty of content to choose from in 2025, with our authors sharing their insights on all aspects of Salesforce – from Account Plans to auditing Connected Apps. Christine handpicked 10 of our highest performing admin posts of last year. www.salesforceben.com/top-10-insig...

Questions about the value of the CTA cert resurface regularly. Some say it’s more relevant than ever - despite the hefty price tag. Tom spoke with Svet Voloshin about his CTA journey and what it really proves in today’s Salesforce landscape. www.salesforceben.com/why-the-6000...

Flow Builder is a power tool within Salesforce, but it's by no means easy to use. A good place to start, however, is sending automatic emails. Mariel identifies different ways to send emails with Salesforce Flow, breaking the process down step by step. www.salesforceben.com/ultimate-gui...

In a time where customer service expectations are higher than ever, providing accurate, real-time information is crucial. Atlas Can explores how to build RAG-powered agents with Salesforce Data Cloud and Agentforce. www.salesforceben.com/how-to-build... #Salesforce

Salesforce has been at the center of a discussion on whether LLMs can be relied upon, with some reports suggesting a drop in trust at the tech giant. But is that the full story? Thomas Morgan spoke to Salesforce’s Madhav Thattai to find out. www.salesforceben.com/is-salesforc... #Salesforce

The knowledge and skills required of Salesforce Marketers are changing in the new Data and AI era – and with this comes a shift in which certifications are most relevant. Ran Michael breaks down five essential certifications for 2026. www.salesforceben.com/how-to-navig... #Salesforce

Recent changes to Salesforce’s Platform Administrator exam have caused a strong reaction within the ecosystem, with some suggesting that this new iteration may produce less competent admins. Mariel analyzes the community’s sentiment towards the changes. www.salesforceben.com/is-the-sales...

Salesforce is acquiring Qualified. The CRM giant hopes this will let Salesforce customers quickly deploy marketing agents that autonomously generate pipeline. Henry takes a look at what this means for Agentforce Sales and Agentforce Marketing products. www.salesforceben.com/salesforce-a...

It’s been an incredible year for Salesforce Admin content here at SFB, so we gave some of our best ones the spotlight they deserve. Christine has picked out 10 of our highest performing admin posts, as well as some expert insight to go with each one. www.salesforceben.com/top-10-insig...

Salesforce has dropped many features throughout 2025. From big Agentforce features to small but useful quality of life changes, get caught up before the 2026 ones start coming. Christine recounts the year’s remarkable features. www.salesforceben.com/the-best-sal...

The Salesforce Certified Administrator Exam was recently updated, introducing a new ‘Agentforce AI’ section to the entry-level cert. Tim analyzes Salesforce's decision, questioning what implications this may have on the cert. www.salesforceben.com/is-the-updat...

Thinking about the Salesforce Certified Platform Administrator cert? It’s the baseline credential for Salesforce professionals and the exam content has just been updated to include more Agentforce. Christine updated our bumper guide. www.salesforceben.com/salesforce-a...

Shortly after OpenAI CEO Sam Altman criticized Slack as creating “fake work”, the AI company has taken on Denise Dresser, Slack’s now former CEO and Salesforce veteran. Tom explores whether the new hire signals a change of tack for OpenAI. www.salesforceben.com/openai-appoi...

Salesforce execs seem unified in their approach to the question of Agentforce hallucinations: but actually the result of conflicting or disorganized data. Henry Martin investigates just how big of a problem Agentforce hallucinations really are. www.salesforceben.com/are-agentfor...

Reports have suggested that conversations around a rebrand might be taking place at the CRM giant, and the Salesforce ecosystem has had a lot to say on it… Thomas Morgan takes a look at both sides of the argument around a potential name change. www.salesforceben.com/is-salesforc...

The early aura-based experiment seemed to live in beta forever, but Lightning Out 2.0 has officially been released in the Winter ‘26 release, bringing the concept into the modern, LWC-first era. Narender Singh takes a look at the new feature. www.salesforceben.com/salesforce-t...

Sam Altman is shaking up OpenAI’s priorities in response to Google’s Gemini 3. The sudden course correction could redefine the AI landscape. Thomas Morgan examines whether this is a moment for Salesforce to get ahead. www.salesforceben.com/what-does-sa... #Salesforce

Is your nonprofit organization spending excessive time coordinating volunteers? You could regain that time with Salesforce Flow and Omni-Channel. Alessio Ilari shares his blueprint to make it work. www.salesforceben.com/how-voluntee... #Salesforce

The role of the Salesforce Admin is shifting, and changes to the Platform Administrator certification are proof of exactly that. Henry Martin takes a look at what admins will need to focus on going forward. www.salesforceben.com/salesforce-p...

Architects are tasked with delivering complex Salesforce solutions, and having the right toolkit to deliver this is vital to success. Christine Marshall highlights the top then tools every Salesforce Architect needs to thrive. www.salesforceben.com/a-salesforce...

With other AI giants reporting unfathomable success in their own quarterly results, Salesforce needs to turn Agentforce into a success story in the present. Can we really count Marc Benioff out of the AI race? Henry Martin takes a closer look. www.salesforceben.com/why-salesfor...

Security can’t be an afterthought for Salesforce Developers – especially as AI speeds up both opportunities and threats. A small misstep can lead to major trouble. Henry Martin shares why security needs should be everyone’s priority. www.salesforceben.com/how-salesfor...

In one of the biggest security incidents this year, OpenAI partner Mixpanel confirmed it was hacked, exposing customer data from organizations around the world. Tom breaks down what happened, what’s been confirmed so far, and how OpenAI is responding. www.salesforceben.com/openai-data-...

Looking for a new Salesforce blog to enjoy? With help from the community, we've compiled some of our favorite content for admins and developers. Christine shares her top blogs – including familiar faces and new entries for 2024. www.salesforceben.com/salesforce-b... #Salesforce

The rapid growth of former Salesforce Co-CEO Bret Taylor’s company, Sierra, is sending a signal: businesses are seriously looking at AI agents. All eyes are now on Salesforce’s Agentforce. Read as Thomas Morgan explores how the competition is heating up. www.salesforceben.com/bret-taylors...

Ever wonder which tools Salesforce Developers actually use? Our 2025 survey reveals the equipment that developers rely on daily and how they accomplish their work. Peter Chittum dives into what’s truly driving productivity in the development world… www.salesforceben.com/what-are-the...

New information from Google on the Salesforce-Gainsight data breach has revealed that over 200 companies have been affected. Sasha Semjonova covers Google’s statement, as well as what ShinyHunters have to say about the breach. www.salesforceben.com/hackers-stol... #Salesforce

DevOps has come a long way since its inception nearly a decade ago, and within Salesforce, it is now an integral development methodology. Sasha covers DevOps’ history and takes a look into the future, including what kind of role AI will play. www.salesforceben.com/the-history-...

Cybersecurity can be daunting for Salesforce Admins, but you don’t have to navigate it alone. Stacy O’Leary spoke with cybersecurity experts and is here to share their top advice. www.salesforceben.com/best-salesfo... #Salesforce

NVIDIA is the world’s most valuable business, and has just reported record Q3 revenue of $57B – beating estimates and representing a rise of 22% from the previous quarter and 62% from last year. Henry Martin takes a look at what this means. www.salesforceben.com/nvidia-sees-... #Salesforce

Salesforce has officially completed their $8B acquisition of Informatica a few months ahead of schedule, as the company looks to accelerate their AI efforts immediately. Sasha Semjonova explores what this means for the future of the CRM giant. www.salesforceben.com/salesforce-a...

How confident do Salesforce Architects feel about their skills in 2025? Christine takes a look at the top five skills Salesforce Architects are most confident with – as well as the ones where they struggle. www.salesforceben.com/top-5-most-l...

With AI training offered at no cost, you can begin learning about Agentforce now. From Trailhead modules to Agentforce Playground, here’s where to start… Christine gives us a complete guide on how to make the most of all the resources. www.salesforceben.com/master-agent...

As a Salesforce Admin, security should always be at the top of your list, and with cyberattacks on the rise, now is a better time than ever to get to know (or revise) the essentials. Caitlin explains everything that admins need to know to stay on guard. www.salesforceben.com/understandin...

Oracle is at a pivotal moment, challenging Salesforce’s dominance in the cloud space. Now, Oracle’s former CEO Larry Ellison is regaining more control… Tom Morgan explores how the move relates to Oracle’s recently projected growth. www.salesforceben.com/larry-elliso... #Salesforce

The Salesforce Spring ‘26 Release is coming soon – and as always, there’s a lot to look forward to. Check out key dates, sandbox info, and tips to help you prepare before the upgrade. Ben McCarthy shares the details you need to know to stay ahead. bit.ly/4oBCxnO

Think your org is secure? Think again. Join this webinar as we wrap up Security Month with a deep dive into real misconfigurations, vulnerabilities, and best practices for Salesforce Admins – plus the reveal of our Hack Challenge winners! salesforceben.registration.goldcast.io/webinar/e01d...

Some have suggested this is the “year of the agents”, but is this really true? Others are noting that there is still some work to be done in this area, meaning “decade of agents” may be more fitting. Henry takes a look at both sides of the argument. www.salesforceben.com/salesforce-s...

Think you know everything about Salesforce Flow? Well, this video might show that you don't! In this bumper video, Tim – the ecosystem's ultimate Flow guy – will run you through the literal A-Z of Salesforce Flow. How many of these terms and tools do you know? youtu.be/p1v78eW5y7I

Salesforce’s Co-Founder, Parker Harris, answered a question many of us have been asking for quite some time – but how should the community react to the response? Sasha covers what went down at Dreamforce and what this means for Salesforce’s future. www.salesforceben.com/parker-harri...

According to reports, IBM is cutting thousands of jobs this quarter as part of an apparent shift in focus toward higher-growth software and services. Some US workers could be affected by the job cuts. Henry Martin takes a closer look at the news. www.salesforceben.com/ibm-cuts-tho...

Security threats are rising fast, putting billions of Salesforce records at risk. Join us for Security Month to learn practical tips and stay ahead of attackers. Peter shares how to sign up and what to expect. www.salesforceben.com/why-has-secu...

The certification debate is one that has echoed around the ecosystem, with some believing they don’t matter and others noting them as essential. Hamza shares why he believes that Salesforce certifications are a passport for those who don’t have the “invisible benefit”. bit.ly/4nUBajf

The final week of the Salesforce Flow learning journey is here, and it’s deployment time – but hold off on hitting the ‘Activate’ button! Join Mariel Domingo as she covers the essential final checks before deploying flows to production. www.salesforceben.com/master-sales...