New customer requires $1M of insurance, so I’m applying for insurance. The broker is shocked that I didn't already have insurance. Yes, I haven’t needed it, so I didn’t get it. I know that’s shocking to you, but there’s no need to shame me for it. #buildinpublic

It was an honor receiving the 2025 Community Champion Award from Avalon Housing for my housing advocacy. Read my acceptance speech here. #a2council thewychefamily.com/receiving-th...

Biked the newly opened Broadway Park West last night. Grateful for more riverfront park space and for a safer, wider way to cross the river—using the new 10-ft path bridge instead of walking bikes over the dam bridge. #a2council lowertowna2.org/broadway-par...

Hey 🏗️, my competitor is offering a $40/month scholarship for up to 20 users for new churches, the same number of users on CareNote is $180/month. What would you do? #buildinpublic

I’m deeply humbled & surprised to be named @avalonhousing.bsky.social's Community Champion Award recipient. Grateful to stand with so many working for housing justice imagining a world where everyone is housed. #a2council Buy a ticket to support Avalon: avalon-housing.givecloud.co/product/HFG2...

Hey 🏗️, at the coffee shop chipping away at my CareNote task list from this past week. I’ve got plenty of post-sales call follow-ups to handle, along with a long list of development and coding tasks. Still waiting for the day CareNote feels “finished” so I can focus more on sales. #buildinpublic

Hey 🏗️, I had to email a potential customer to reframe an incentive pricing offer. I realized I was giving too much away. So, I gave them a short window to still receive the full discounted pricing, and then offered a 30% transition discount on the regular rate. I guess I’m maturing. #buildinpublic

Hey 🏗️, I just finished a long sales call. Really good call—two of the three champions are ready to commit. The Executive Pastor is hedging. I realized my competitor has an easier job: “This is my product, take it or leave it.” I wonder if there’s a lesson there for me. #buildinpublic

Hey 🏗️, tfw you realize a trial isn’t the end of the sales cycle but the start, so you have to create a drip campaign for your trial users to get them to convert. I was led to believe the product sells itself, and while that's true, some customers still need a nudge to convert. #buildinpublic

No shit! “Black drivers still disproportionately stopped by police in Ann Arbor despite ordinance” www.mlive.com/news/ann-arb... Like really, no shit, Sherlock! As CM Harrison put it: the ordinance “changed policy, but it did not change policing.” #a2council

One thing that continues to surprise me as a developer is when teams link their trial account to their ChMS and then abandon the trial. Since the average time to convert is 56 days, I’m starting a culling process to delete these abandoned trials. #buildinpublic

Hey 🏗️, It’s a new month, so I’m back to daily activity to improve the reach of @carenote.app. This side hustle now pays the mortgage, so this month’s focus is twofold: fixing what’s broken or missing for existing customers, and trying to improve the conversion rate from 22% to 25%. #buildinpublic

You are so right! We still live with the ghosts of NIMBYs-past. In Ann Arbor, we can’t build taller than 267ft because decades ago someone disliked tall buildings. They’re gone, but we still live with their fears and limits. Our community suffers because cities aren’t meant to be museums. #a2council

Props AB passed but it took 13 years since losing the @aadl.org bond & 12 years to build housing at Veridian. Meanwhile, median home costs increased 4x inflation, rents up 2.5x inflation. Ann Arbor NIMBYs punish current and future generations with their cynicism. Keep rejecting that fear! #a2council

732 Lawrence is a beautiful 3,000 sq. ft. building with 6 homes. 1135 Martin is a beautiful 3,564 sq. ft. building with 1 home. Despite our housing crisis, only the single-unit home is allowed in most of A2. Legalize missing middle homes that fit right in with their neighborhood.

The More Neighbors A2 coalition made a big impact at last night's #A2Council meeting. Council Members specifically addressed some of our concerns in revisions to the resolution and in their comments at the table. We will continue to fight for land use that is as inclusive and flexible as possible.

I missed the ribbon cutting because of a Planning Commission meeting, but my heart is so full! I advocated for this housing 13 years ago. Grateful @avalonhousing.bsky.social is bringing 50 affordable units to our neighborhood & to welcome my new neighbors. #a2council www.mlive.com/news/ann-arb...

As the August 5th election nears, we've been getting a lot of questions from patrons who have heard or read false claims about Proposals A&B. So, we've put together this page with the false claims we've heard and the facts that refute them: aadl.org/morefacts Please share and tell your friends!

NIMBYs sue and win by default judgment, which invalidates the new zoning. Since the old zoning was repealed to accommodate the new rules, Charlottesville is now left with no zoning at all. #a2council 🤷🏾‍♂️ www.cvilletomorrow.org/judges-rulin...

This design is already a failure, #A2Council. Many people spoke out against this bad design, and advocated for improvements, and were ignored. I hope Council will learn from their mistakes with that damn bridge.

Everyone who bikes or walks warned this would be a disaster—and now it is! Since everything is engineered for cars, the rest of us are left risking our lives just to move through our own city. The cyclist was hit in the crosswalk. Grateful they are still alive. #a2council

I’m leading a free workshop this Wed, July 9 @ 1PM EST with hopemadestrong.org — showing how pastors and care teams can use @carenote.app to track, assign, and follow up with clarity + compassion. Register: www.hopemadestrong.org/optin-CareNo...

U-M graduates find love through AADL's Summer Game! Congratulations @alphahelicalhair.bsky.social and @a2gaurav.bsky.social and thanks for using your Library! www.mlive.com/life/2025/07...

Check out my interview on the Care Ministry podcast, where I share the story and passion behind @carenote.app––born at the intersection of faith and technology. This was a delightful, joyful, and meaningful conversation with Laura Howe at www.hopemadestrong.org. #BuildInPublic

Exactly the right leadership for this critical moment. Thank you, Councilmember Akmon! 🙏🏾 #a2council

It's done!! On a unanimous council vote, and after 6+ years, countless hours of public comment, and more than 40 community meetings... ...Berkeley has *officially* ended single-family only zoning and legalized multifamily housing citywide!!!

This is so on brand for Ann Arbor. More "Black Lives Matter" signs than actual Black people. I love it! 👇🏾 #a2council

My new favorite sign pairings in Ann Arbor are "Pause the Plan" signs next to "Black Lives Matter" signs. Exclusionary zoning practices have a long tie to racist policies and redlining. (by favorite I mean the most enraging) #a2council

Hey 🏗️, Yesterday, I called & emailed a dormant trial user. This morning, she booked a 45-min demo, in the call committed to using CareNote in July. Nothing ventured, nothing gained. (Though honestly? Most days it feels more like something ventured, nothing gained — but not today.) #buildinpublic

Last night at the citizen participation meeting for 2900 S. Main Street development, a neighbor said, “In 82 years, this is the worst city I’ve ever lived in. The Council & Planning Commission are a bunch of half-wits.” I was introduced as a CPC member: “Hi 👋🏾, I’m one of those half-wits.” #a2council

Prioritizing Youth Mobility Is Prioritizing Adult Relaxing.

Hey 🏗️, today I’m calling ghost trial users 👻 — folks who signed up for CareNote but never did anything. I’m offering a live 1-on-1 demo to help them get started. Anyone else had luck reviving dormant trials after a personal touch? #buildinpublic

The Ann Arbor chapter of Neighbors for More Neighbors just updated their site—it’s beautiful and full of great info on the Comprehensive Land Use Plan, how to get involved, and why making room for more neighbors matters. #a2council Check it out: www.moreneighborsa2.org

“Who will think of the trees?” a speaker asks tonight at #a2council in a city that already has 1.5 million trees.

That feeling when you are in Costco’s checkout line with folks who don’t realize a Visa is needed, which they don’t have.

Working on trial conversions for CareNote. Should I extend the trial 14 more days when they add a credit card, or offer the extension after a 1-on-1 demo? 🤔 These new dashboard prompts aim to help folks choose their next step. Thoughts? #buildinpublic

Just finished my first sponsored podcast with a vertical in the pastoral care space. It was a great conversation. I’m looking forward to engaging this vertical and telling the CareNote story to this audience. #buildinpublic

I shouldn’t be, but I’m still surprised by how little we’ve learned from the height of the pandemic. If you’re sick—especially if you’re actively coughing—please wear a mask, stay home if you can, or work outside. It’s just kindness.

This is fantastic! Please sign this petition to support density and diversity in Ann Arbor! Remember, Density is fun! docs.google.com/forms/d/e/1F...

And just how did the City Administrator lower property taxes in next year’s budget? Developments like 721 S Forest. Before redevelopment: ~$105K in property taxes. After: projected ~$1.29M/year. That’s a 12x jump—funding services while easing the burden on everyone else. #a2council

Still reading CPC comments—where folks confidently claim the CLUP will raise taxes, yet don’t realize the City Administrator lowered the millage in next year’s budget. That level of confidence, paired with basic tax ignorance, telegraphs a serious lack of credibility. #a2council

Reading the latest comments to the City Planning Commission about the comprehensive plan, and I wish people knew or understood that every resident in Ann Arbor pays taxes. Unfortunately, most commenters falsely believe only the residents of single-detached housing units pay taxes. #a2council

Really trying to improve trial conversions for CareNote from 11% to 20% over the next 60 days with 78 trialing teams. I’ve finally added a Trial Dashboard Widget to the application based on each user’s progress through the onboarding process. Let’s see if it helps! #buildinpublic

Wow! Microsoft just cancelled their non-profit Microsoft 365 grant program. partner.microsoft.com/en-ca/asset/...

The “Pause the Plan” campaign isn’t about better planning. It’s about stopping Ann Arbor from growing. 🧵 #a2council

Who is this anonymous saint doing the will of God? 🙌🏾 #a2council a2gov.legistar.com/View.ashx?M=...

Back at it, friends. Today I manually sent 231 emails to users who started trials but didn’t subscribe to CareNote. I reactivated their trials and offered a 25% discount if they subscribe within 7 days—after that, their accounts will be deleted. Nothing to lose, everything to gain! #buildinpublic

Every year, a friend sends us strawberry candies from Japan—you can’t get them here! We send back mini Snickers and other American classics. Today, I shared 2 of my final 3 sacred strawberry KitKats with my daughter and her friend. Not sure the friend grasped the importance. #gifts #gratitude

Just added an intent survey to CareNote’s registration form! Now I’m getting real-time data on time to decision, decision makers, roles, and the problems users are trying to solve. Not sure why I didn’t do this from the jump, but it’s golden. #buildinpublic

This is how bikers die. We need more barriers in the built environment to prevent cars from entering the protected bike lanes and more active enforcement. #a2council