Sarah Winters and Rachel Edwards explain how to use content design techniques to make your content better for your users, and your organisation. Buy now: buff.ly/RxiDNfT #ContentDesign #UXWriting #DigitalSkills

GenAI, minus the hype. Our 2-day Working with GenAI course gives you practical, ethical, and confident skills for real work. Learn more: buff.ly/WSuGRw7 #GenAI #ContentDesign #DigitalSkills

Final places: 2-day GenAI course starts Wednesday Join us this Wednesday, 12 November for our intensive GenAI course. Only a few places remaining at £695 inc. VAT. Learn to harness generative AI effectively in just two days. buff.ly/9uI2d0f #ContentDesign #UXWriting #GenAI

Real change takes more than a strategy document. Leading change teaches you to shift culture and lead teams. Find out more: buff.ly/kQuxQp7 #ContentStrategy #Leadership #DigitalSkills

Drawing on her research experience with people with wide-ranging needs, Rebekah Barry shows that accessibility and inclusion aren't just compliance tick boxes. Being considerate of people's different needs makes content better for everyone. #Accessibility #InclusiveDesign Buy now: buff.ly/w4XHuAC

Rich Prowse, our Director of Practice, spoke at Digital Leaders' AI Week about why content teams are essential for getting value from GenAI and how to avoid costly mistakes. buff.ly/Ea14Aj9 #ContentDesign #ContentStrategy #ContentTransformation #GenAI #ResponsibleAI

GenAI is changing how we work. Working with GenAI gives content professionals a safe, practical space to learn how to use it responsibly and effectively. See course dates: buff.ly/WSuGRw7 #GenAI #DigitalSkills #ContentDesign

👀 What we're reading:

Ready for more complex work? Content design: in-action builds on your foundations with teamwork, systems thinking and GenAI for research and testing. Book now: buff.ly/gPWiKca #ContentDesign #UXWriting #GenAI #DigitalSkills #CareerGrowth

Learn content design by doing it. Our Fundamentals course gives you the skills, practice and confidence to design real user-centred content – and use GenAI responsibly along the way. See Academy dates for 2026: buff.ly/oOMztSs #ContentDesign #UXWriting #GenAI #Training

Our work with Redbridge Council proves what good design can achieve in local government. How content design reduced helpline calls by 10%. Read the case study: buff.ly/x9jtl0x #ContentDesign #ContentTransformation #LocalGovDigital #LocalGovTransformation

Discover our series of short, practical books packed full of hands-on examples of user research, content design, content strategy and accessibility. #ContentDesign #ContentStrategy #ContentTransformation buff.ly/dw08cSD

Don't miss out! There's still time to join this month's Content Design: In Action course - Australia. Book now. Places are limited. buff.ly/Phnfp2n #ContentDesign #UXWriting #Training

The Content Design Academy is built for people who want to learn by doing. All our courses are live, practical, and taught by working designers. See course dates: buff.ly/oOMztSs #ContentDesign #UXWriting #GenAI #Training

New to content design? Start with Fundamentals. Two days of live, practical learning that builds the skills and confidence you need – and a portfolio piece to show it. See 2026 course dates: buff.ly/oOMztSs #ContentDesign #UXWriting #GenAI #Training

A clear path for content careers. The new Content Design Academy helps you move from doing the work to leading it – with practical, live courses designed by practitioners. Take a look at the pathway: buff.ly/oOMztSs #ContentDesign #UXWriting #GenAI #Training

The Content Design Academy is here – a career-long learning programme from CDL. Each course builds on the last, supporting you from hands-on practitioner to strategic leader. Find the course that fits your goals: buff.ly/oOMztSs #ContentDesign #UXWriting #GenAI #Training

From the CDL blog. 'Sort out your content before AI does' by Sarah Winters

From the CDL blog. 'Getting into content design' by guest author, Persis Howe.

From the CDL blog. 'How I used data visualisation with Citizens Advice content' by guest author Ian Ansell.

From the CDL blog. 'Bridging cultures in content design' by guest author, Thomas Chan

Adopt a content design mindset and learn how to build better customer experiences. Content Design second edition by Sarah Winters and Rachel Edwards is a best-selling book. "A fascinating set of insights that go well beyond the field of content design." Find out more: buff.ly/LPHshqf

From the CDL blog. '5 tips for dealing with lawyers and legal content' by guest author, Kate Aubrey-Johnson

From the CDL blog. 'Transform content using the LSP method' by Rich Prowse.

From the CDL blog. 'Copywriters and content designers' by Sarah Winters.

Leading content transformation means influencing culture, shaping how people work and making lasting change. Our new Content strategy: leading change course helps you do that - with GenAI, facilitation skills, and a focus on outcomes over documents. 11-12 December, streamed live buff.ly/8FBw45z

From the CDL blog. 'A guide to running a tone of voice workshop with your team' by Nia Campbell

From the CDL blog. 'Mental models: to reflect or not to reflect' by Clare Reucroft and Nia Campbell.

No matter how familiar you are with accessibility, it can still be a challenge to spot when your content isn't working for your users. Rebekah Barry has done the work for you in her book Considerate Content. She spoke to people around the world to share their stories - and needs. Find our more:

From the CDL blog. 'How to communicate the value of your work to the right people' by Nia Campbell.

Are you interested to learn content design at your own pace, and enjoy the flexibility to study from anywhere? Then, 'Content Design Fundamentals: Study in your own time' is the perfect course for you. Access to the course and materials lasts 12 months: Find out more: buff.ly/FBNihHl

From the CDL blog. 'How to turn push publishing into pull content' by Sarah Winters.

From the CDL blog. 'We need to talk about GenAI' by Sarah Winters

Our new Content design: fundamentals course is being held on 29-20 October! This course has been redesigned to reflect how content is evolving. You’ll still get the intensive, hands-on training we’re known for, but now with GenAI tools integrated across the entire course. Find out more:

From the CDL blog. 'Content design: a venn diagram' by Clare Reucroft

From the CDL blog. 'Chatbots can't fix disorganised content' by Sarah Winters.

Content Transformation by Hinrich von Haaren outlines how to evolve an overcrowded website, app, or service into something people actually enjoy to use. Whether you're a lone content person or an entire content team, this book is for you. Visit our website to find out more:

From the CDL blog. 'Making the case for clear language' by Nia Campbell.

Are you looking to join a community of people who are passionate about content design? Why not consider Content Club? Connect with people from around the world, share ideas, ask questions, and learn together. It's free! 💌 Email [email protected] to join. Find out more:

CDL blog. 'When you design for everyone, you design for no one' by Sarah Winters and the CDL Content team.

From the CDL blog. 'How I used data visualisation with Citizens Advice content' by guest author Ian Ansell.

Our most popular course just got a major upgrade! Content design: in action is now part of our new Content Design Academy, and it’s been redesigned to reflect how content work is evolving. Our first course is on 24-25 September. Find out more: buff.ly/7fAOa5B

From the CDL blog. 'Making human rights accessible and realisable' by Rachel Edwards

From the CDL blog. ''Clarity before brevity' by guest author, Rob Mills.

Content Design second edition by Sarah Winters and Rachel Edwards is an essential resource for anyone who creates content. The book outlines why content design is different from other types of writing and how to make your content better for your users, and your organisation.

From the CDL blog. 'The difference between job stories and user stories' by Sarah Winters.

Choose the training you need through our new Content Design Academy. It’s a career-long programme where each course builds on the last. And a customised learning experience taught by industry experts. The more courses you complete, the more you'll benefit. Find out more: buff.ly/pg2pCuW

From the CDL blog. 'Content design skills you need beyond writing and editing' by guest author, Dawn Kofie.

From the CDL blog. 'Convince your organisation about the value of usability' by Sarah Winters.

Working with GenAI is a practical, no-nonsense course to help content professionals use GenAI tools responsibly and with confidence. Across 2 days on September 10-11, you’ll explore real-world GenAI use cases across research, writing, prototyping and testing. Find out more: buff.ly/N9lczky