My agent will talk to your agent: Multi agent research raises new questions about how well AI agents will perform when working unsupervised techcrunch.com/2025/11/05/m...

Here's a great lesson on customer experience and automation from Alan Partridge 😀 youtu.be/rgwlgdQYgc8?...

"Work-life balance" has dethroned salary as the top reason employees stay with their companies, according to JLL’s survey of 8,700 office workers across 31 countries www.jll.com/en-hk/insigh...

A new study has found that doctors who regularly used AI became less skilled at spotting cancer. Just like our ability to read physical maps, overreliance on automation could make us forget basic skills - time.com/7309274/ai-l...

A few dazzling days at LFF - red carpets, fab films & even a Spielberg sighting. Hamnet was outstanding — I seriously dehydrated 😭; Frankenstein — sumptuous but too long; Sentimental Value — Skarsgård & Reinsve shine; H is for Hawk — Claire Foy + hawk = charm; Train Dreams — lovely trees, slow story

A beautiful harvest moon over Stratford Upon Avon after a gorgeous Cyrano de Bergerac at the RST - by a nose one of the best productions I’ve seen at the RSC for a while

It is always fab to see Blade Runner on a big screen, but even better to have Ridley Scott do an intro Q&A at the BFI. It’s still so relevant in an era of AI, climate change & billionaire led mega-corporations (despite the 2019 tag & lack of mobile phones). Plus that Vangelis soundtrack is a banger!

Are we offloading critical thinking to chatbots? Research suggests that chatbot interactions alter how users think undark.org/2025/09/12/c...

“One cannot have too large a party” - Jane Austen fans gather in Bath to celebrate the author’s 250th birthday at the city’s annual festival www.theguardian.com/books/2025/s...

The race to the best director Oscar is getting interesting this years as a more diverse, and potentially history making, field emerges www.theguardian.com/film/2025/se...

Hybrid Work in Retreat? Barely. Work location trends have remained stable since 2022, reflecting the durability of the hybrid work model. www.gallup.com/workplace/69...

Remote workers are spending less time working, but the relationship between remote work and productivity is more nuanced www.gallup.com/workplace/69...

How automation alters roles and wages: “If the thing that gets automated is the easiest task, that leads to a narrowing of the pool of people that do it. But they are paid more” mitsloan.mit.edu/ideas-made-t...

One second in a microwave and 5 drops of water - Google releases data on the energy & water consumption associated with AI usage www.technologyreview.com/2025/08/21/1...

Physical retail isn't dead - but it needs a better customer experience in order to thrive mitsloan.mit.edu/ideas-made-t...

Gallup's generational research shows that younger workers have a preference for in-person work, with the older cohorts swinging more towards remote flexibility. Caring responsibilities often shape the latter, whilst the former crave more connection to prevent isolation www.gallup.com/workplace/69...

My agent will talk to your agent – but the best agent may win. New research shows that in AI-to-AI price negotiations, weaker models often lose out—costing users real money and raising concerns about growing digital inequality www.technologyreview.com/2025/06/17/1...

A new study explores how AI agents are reshaping the workforce. But instead of just asking what AI CAN do, it asks what workers WANT it to do. This includes an equal partnership with AI, not full automation, & a better alignment between AI investments & worker preferences arxiv.org/pdf/2506.06576

Since getting AI and humans to work together effectively is essential for business productivity, does it make sense to merge IT and HR functions? This company thinks so…https://www.wsj.com/articles/why-moderna-merged-its-tech-and-hr-departments-95318c2a Archived version: archive.ph/0qWXw

"When developers use AI tools, they take 19% longer than without—AI makes them slower" - another study showing that AI decreases the productivity of experts.The big question is how we develop and nurture expertise in the first place, or are generalists + AI the future? metr.org/blog/2025-07...

AI + Human - AI works best when it complements human effort, not when it replaces it. “Pursuing AI without equal focus on people often leads to underwhelming results and added organisational risks” www.gallup.com/workplace/66...

ChatGPT may erode critical thinking skills - “users had the lowest brain engagement & consistently underperformed at neural, linguistic & behavioral levels.” This research is based on a small sample but it does reinforce the concern that AI could increase cognitive laziness time.com/7295195/ai-c...

Companies That Replaced Humans With AI Are Realising Their Mistake: “The human touch remains irreplaceable in many interactions” futurism.com/companies-re...

The whole of Bath seemingly turned out to celebrate Bath Rugby’s treble victories today. Johann van Graan and the lads had an open top bus parade & a ceremony at the Rec after winning the league cup yesterday - on top of the Premiership and European Challenge Cup this season 🏆

Are we ready to hand AI agents the keys? “We’re just not really sure about the extent to which AI agents will both understand and care about human instructions" www.technologyreview.com/2025/06/12/1...

From AI-driven transformation and the rise of digital colleagues to the evolution of human roles & proactive customer care, explore the future of the contact centre in our new research in partnership with ECCA & Genesys europeancustomercontactalliance.com/2025/06/08/r...

Unretirement: more than 2.8 million British retirees have returned to the labour force - but they might want different work arrangements such as soft/micro retirement opportunities, increased flexibility, and apprenticeships www.raconteur.net/talent-cultu...

Global research shows that people in the UK are working from home more than almost any other country in the world (except Canada) siepr.stanford.edu/publications...

Three takeaways about AI’s energy use and climate impacts - insights from MIT Tech Review's fascinating study on AI and energy consumption (with links to a deeper dive on the findings) www.technologyreview.com/2025/05/22/1...

A new study has found that AI chatbots are (so far) having very little impact on employee work hours or earnings www.computing.co.uk/news/2025/ai...

Study finds that working more than 52 hours per week produces physical changes in the brain. Overworked individuals exhibited significant changes in brain regions associated with executive function and emotional regulation oem.bmj.com/content/earl...

The Workplace Psychological Contract Is Broken. Here’s How to Fix It. What the RTO debate reveals about the gulf between employers and employees hbr.org/2025/05/the-...

What will remain for human beings to do, if machines can do everything? knightcolumbia.org/content/what...

The 4th was definitely with the 2022 cohort of brilliant entrepreneurs & innovators as they graduated from Cambridge Judge Business School today. Joined in the celebrations at Queens College Old Hall (which looks more Harry Potter than Star Wars TBH). Congrats to all involved 👏 🥂

A recent experiment by researchers at Carnegie Mellon University staffed a fake software company entirely with AI Agents — an AI model designed to perform tasks on its own — and the results were chaotic futurism.com/professors-c...

Gamification was always just behaviourism dressed up in pixels and point systems. Why did we fall for it? www.technologyreview.com/2024/06/13/1...

Does generative AI supercharge or stifle creativity? "Generative AI models have made it easy to create, but they have not made it easy to be creative. And there’s a big difference between the two" www.technologyreview.com/2025/04/10/1...

We’re not our age, we’re our energy - despite the frequent headlines touting generational divides, there’s remarkable alignment across age groups around what actually fuels us. Differences appear not in age, but in energy types. www.hrmagazine.co.uk/content/comm...

This is fascinating - 3D digital scan of the Titanic reveals new insights into its final hours www.bbc.com/news/article...

Grokking - deep learning's equivalent of a lightbulb moment - highlights a remarkable fact about large language models: nobody knows exactly how—or why—they work www.technologyreview.com/2024/03/04/1...

Aligning equity and innovation isn’t an easy task. To get AI successfully adopted in an organisation, MIT Shaping the Future of Work Initiative experts suggest engaging with both workers and policymakers mitsloan.mit.edu/ideas-made-t...

New data suggests that while the actual amount of time people spend on the job each day has got shorter in the post-pandemic era, their productivity has increased www.inc.com/bruce-crumle...

"Human judgment, with all its imperfections, remains the essential component in ensuring that agentic systems serve rather than subvert our interests" www.technologyreview.com/2025/03/24/1...

When humans and AI work best together — and when each is better alone. “What we’re saying is that we need to become more sophisticated and knowledgeable about what works for human-AI collaboration and what doesn’t,” Thomas Malone, MIT mitsloan.mit.edu/ideas-made-t...

My Neighbour Totoro: How Studio Ghibli’s iconic film made its astonishing (Olivier award winning) leap to the stage www.empireonline.com/movies/featu...

“New research in cognitive neuroscience, performance psychology, and ultradian rhythms suggests that peak productivity isn’t about cramming more in—it’s about strategically doing less” www.psychologytoday.com/intl/blog/to...

Daron Acemoglu, MIT Professor and 2024 Nobel winner for economics, suggests that AI companies need to reframe their focus from innovations that replace human workers to those that help workers to be more productive. www.technologyreview.com/2025/02/25/1...

The TikTok trend of "task masking" - activities giving your boss the illusion that you are putting 100% effort into your in-office work day www.entrepreneur.com/living/task-...

“What your people are doing and how you’re managing them is the most important. Where they’re doing it is the last thing you should look at” IWG’s CEO on why where you work doesn’t matter www.raconteur.net/future-of-wo...

The real life challenges of agentic AI: "would you trust an AI with your passwords, your credit cards, your email, your Facebook account … your health information? Getting access to all the information it would need to be efficient will be a huge challenge" www.washingtonpost.com/technology/2...