We’re hiring a Business Development Manager (remote role, with travel requirements)! 🔔 If that sounds like something you'd be good at, we’d be thrilled to hear from you. Find all of the job info and apply by following this link (you have until 31st October!): apply.workable.com/mysociety/j/...

Take a look at one FixMyStreet Pro's many clever features designed to help users make accurate and actionable reports of local street, highway and environment faults. - this time focusing on its ability to detect and divert reports of problems on private roads: www.societyworks.org/2025/09/05/d...

The next stage of our phased rollout of WasteWorks for the London Borough of Bexley has been completed, incorporating into the service the ability for residents to sign up to and pay for a bulky waste collection: www.societyworks.org/2025/08/18/b...

We've been exploring some potential solutions for how to reinstate the aerial maps feature on FixMyStreet Pro following the recent retirement of the Bing Maps API - and they work! Read more: www.societyworks.org/2025/08/13/a...

Something new from SocietyWorks is coming soon... 👀 We will be launching a self-service version of FixMyStreet especially for parish and town councils. Find out more www.societyworks.org/2025/07/22/c...

On most of our FixMyStreet Pro instances, we use Ordnance Survey’s Maps API to supply the map tiles for our maps. This is now the case across the FixMyStreet platform, following the retirement of the Bing Maps API. www.societyworks.org/2025/06/27/u...

Take a look at how some of the councils using FixMyStreet Pro have been harnessing our technology to improve reporting of issues on public rights of way: www.societyworks.org/2025/05/27/p...

"If you hit a pothole this week, you won’t care if it’s been beautifully scanned, categorised, and added to a dashboard somewhere; you’ll just want an easy way to see if it’s been reported already and for it to be fixed." A blog post from our Head of Product: www.societyworks.org/2025/05/13/u...

Been a tricky piece of work, given the number of special cases added over the years (which we ran a dev day on back in January), but have finally put github.com/mysociety/fi... live this week, which tidies up a variety of messagings and floats the Continue button during reporting

For #techUKSocialValueWeek, some reflections from Angela Dixon, our Managing Director, on navigating local government social value procurement processes as a social enterprise SME. www.techuk.org/resource/bey...

Off the back of some recent news stories which purported to use FixMyStreet data to denounce the worst places in the UK for potholes and other issues, Bekki Leaver, Head of Product, explains how FixMyStreet data can be used – and how it can’t: www.societyworks.org/2025/03/27/u...

Great to welcome South Kesteven District Council into our community of FixMyStreet Pro users today 🎉 Read about the launch of FixMyStreet Pro for South Kesteven: www.societyworks.org/2025/03/25/s...

New parish level email and RSS feed alerts give local people and councillors the ability to subscribe to notifications for issues reported via FixMyStreet within their community. 📩📍 Read more on our blog: www.societyworks.org/2025/03/13/n...

We do not endorse the simplistic use of FixMyStreet data to compare, denounce or rank areas, as we sometimes see happen in stories that get picked up by the press. Our statement explains why FixMyStreet data cannot be used for such purposes: www.societyworks.org/statement-fr...

A wonderful insight into some of the incredible impact FixMyStreet Pro has helped Lincolnshire County Council to achieve since being implemented in 2018 for street and highway defect reporting. Read the new case study: www.societyworks.org/case-studies...

A new API integration is complete between Bristol City Council's FixMyStreet Pro service and its Alloy asset management system for street cleansing reports. Reports are now sent directly into Alloy and updates are automatically sent back. Read more: www.societyworks.org/2025/03/03/f...

Hear from our front-end designer Lucas Cumsille Montesinos on some of the excellent work he's been doing recently to improve the accessibility of FixMyStreet and FixMyStreet Pro, and what we learned from it. 💡 Read Lucas' blog post: www.societyworks.org/2025/02/06/m...

Hello, it's us*! 👋😄 Last week we met up with our wonderful @mysociety.org colleagues in Leeds. In between lots of exciting ideating and planning, we stopped for a rare team photo. 📸 *Well, it's most of us - some people joined the meeting remotely and some avoided being in the team photo! 🥸

As part of our commitment to facilitating interoperability we integrate our solutions with single sign-on (SSO) identity providers to make it easier for authorised staff and residents to log in using existing SSO credentials. Read more: www.societyworks.org/2025/01/21/s...

Thoughts from our Managing Director Angela Dixon this National Pothole Day on the cyclical dilemma faced by councils and other authorities when dealing with potholes and what's needed to properly and realistically address the situation. Read on our blog: www.societyworks.org/2025/01/15/p...

A new feature for London-based clients of our FixMyStreet Pro solution, enabling better access to data on reports of abandoned hire bikes & e-scooters. We're keen to replicate this in other locations where similar schemes are in place if the appetite is there. www.societyworks.org/2025/01/09/e...

Happy new year from us here at SocietyWorks & our parent charity @mysociety.org! 🎊 We're looking forward to helping more public authorities better serve citizens through effective, intuitive & integrated digital solutions this year. See our impact in 2024: www.societyworks.org/impact/2024-...

As things start to wind down for Christmas, we just wanted to wish our followers a very happy and peaceful festive holiday and say thank you for being part of our journey this year. 💛🎄 In whatever way you have joined us, thanks for being here, and hope to see more of you in 2025. 👋

Our 2024 annual report is here! 🎉 Join us in looking back over the last 12 months and celebrating the impact we have made in collaboration with our public sector clients and our parent charity @mysociety.bsky.social. Read the report: www.societyworks.org/impact/2024-...

The second phase of our ongoing waste transformation project with the London Borough of Bexley is complete! As well as keeping track of collections, residents can now use WasteWorks to request new or replacement bins and request the removal of a bin. Read more: www.societyworks.org/2024/12/11/b...

We're fortunate at SocietyWorks to have a board of directors that is very engaged, knowledgable and approachable. Among them is Anna Scott, one of our NEDs. We spoke to Anna about her impressive career and why she chooses to volunteer her time and expertise: www.societyworks.org/2024/12/10/i...

Yay @zarino.co.uk - nice work with the walking, talking *and* using the #FixMyStreet app. For anyone who wasn't glued to the live screen, the show will be available via the same link for catch-up viewing. www.bbc.co.uk/programmes/m...

Thoughtful reading for your Thursday lunchtime: make yourself a cuppa and let @dracos.co.uk tell you the story of PledgeBank, which formed the basis of a talk he gave recently at a conference dedicated to discontinued civic tech. Read the post on our blog: www.societyworks.org/2024/11/28/d...

A brilliant blog post from our wonderful senior developer Dave Arter all about some prototyping work he's been doing recently exploring the use of geotag data and camera integrations to enable users to start reports on FixMyStreet with an image. Read it here: www.societyworks.org/2024/11/12/p...

We've had a fabulous time here at the #LGAConf24 in Harrogate this week. 😊 Today is the last day to swing by stand Q59, have a chat with the team and complete @mysociety.org's data challenge to be in with a chance of winning a National Trust membership! See you there! 👋

Receiving reports of street and highway problems that you already know about is an avoidable drain on resources for councils and other public bodies. FixMyStreet Pro helps to prevent unnecessary reports in a number of different ways. Read about a few here: www.societyworks.org/2024/10/02/p...

We're here in Blackpool for the LCRIG Strictly Highways conference - and we're ready to take to the (exhibition) floor! 💃 Find us at stand 38 for a chat about improving efficiency and transparency around digital fault reporting of street and highway issues. www.societyworks.org/services/hig...

A great feature on open standards from our parent charity @mysociety.bsky.social with UKAuthority: www.ukauthority.com/articles/ope...

New launch: FixMyStreet Pro for Surrey County Council 🚀 Integrated with Boomi, FixMyStreet Pro replaces Surrey's existing online reporting system for problems such as potholes, grass cutting and blocked drains. Read more: www.societyworks.org/2024/09/23/s...

A small new feature for our FixMyStreet Pro solution which will make a big difference, especially for authorities that use it to manage fault reports across multiple service areas. Read about the category toggle in this blog post: www.societyworks.org/2024/09/09/t...

Next month we'll be in Blackpool attending the LCRIG Strictly Highways conference for the very first time - and consider us excited about it! 🛣️ If you're joining us there, come say hi to us at stand 38 and learn about how we help councils and other public bodies transform highway fault reporting. 👋

We were so happy to welcome the London Borough of Bexley into our community of councils using WasteWorks to easily manage online access to residential waste services recently. 🎉♻️ We were even happier to receive such lovely and appreciated feedback from Bexley's Digital Manager, who led the project.

“We used FixMyStreet Pro as a catalyst for change.” Just four months into switching to FixMyStreet Pro, Gloucestershire County Council was already seeing positive and sustainable impact. Read the case study: www.societyworks.org/case-studies...

SocietyWorks is now Cyber Essentials Plus certified! 🔐🎉 This certification reflects our continued commitment to cyber security, with robust policies and technical controls in place to defend against the most common cyber threats. Read more: www.societyworks.org/2024/05/14/s...

"Even when authorities share a common goal and have the same internal systems, their approach and configurations can be wildly different." Our Head of Product has been thinking a lot about the potential creation of a Local Government Digital Service: www.societyworks.org/2024/04/11/m...

"When will my bin be collected?" "Why was my bin missed?" "Will collections change because of the bank holiday?" Preempt common questions related to residential waste services by providing answers in advance through WasteWorks. Find out more: www.societyworks.org/2023/10/16/s...

One for the councils and other public authorities using FixMyStreet Pro: what makes a good report status update? Find our best practice advice here: www.societyworks.org/2023/09/25/w...

Hello! 👋 We're SocietyWorks, the wholly owned subsidiary of @mysociety.bsky.social. We help local authorities and other public sector organisations better serve citizens through effective and intuitive digital solutions. Find out more about us: www.societyworks.org/about/