Ben Terrett
@benterrett.bsky.social
π€ 867
π₯ 122
π 25
CEO of Public Digital. Former Deputy Chair of UAL. . /benterrett everywhere else. www.benterrett.com
reposted by
Ben Terrett
Tim Harford
4 months ago
Very sorry to read of the death of Dame Stephanie "Steve" Shirley. What a life she lived! Escaped the holocaust via Kindertransport, computer pioneer, philanthropist, autism activist. Amazing, amazing.
www.franmonks.com/how-to-make-...
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Got any foldable helmet reccos? For short Lime bike rides. Size and safety more important than price. Thanks! No agencies, no helmet deniers.
8 months ago
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"when it comes to AI for public impact, national ambition requires international collaboration" A new perspective on the current AI debate from Mike, who's just back from the AI Summit in Paris. //
@publicdigital.bsky.social
public.digital/pd-insights/...
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Reframing the AI debate: from existential threat to public asset β Public Digitalpublic digitalpublic digital
Blog by Mike Bracken MBE, reflecting on his experience at the AI Action Summit, Paris, 2025
https://public.digital/pd-insights/blog/2025/02/reframing-the-ai-debate-from-existential-threat-to-public-asset
10 months ago
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reposted by
Ben Terrett
Merici
10 months ago
Hello week 2 of tax filing season! π₯ Direct File is live and you can now import your tax information directly from the IRS. Visit
DirectFile.irs.gov
to check eligibility and learn more. π
add a skeleton here at some point
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At GDS for launch of the digital government blueprint. Will try and live post on this thread π§΅
10 months ago
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"People donβt distinguish between government departments, they just want to get things done" Yep. Still true. Also true of your business.
www.osmonauta.space/articles/ben...
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DESIGNING SERVICES FOR PEOPLE - Osmonauta
https://www.osmonauta.space/articles/ben-terrett
11 months ago
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Taps. Why do you need A4 instructions to use one these days?
public.digital/pd-insights/...
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Taps and the case of boring magic in design β Public Digitalpublic digitalpublic digital
https://public.digital/pd-insights/blog/2025/01/taps-and-the-case-of-boring-magic-in-design
11 months ago
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reposted by
Ben Terrett
Tom Loosemore
12 months ago
Excellent paper from
@pahlkadot.bsky.social
and our very own
@andrewgreenway.bsky.social
on rebuilding the capacity of the state - aka the how of government. A must-read over the Xmas break for those with any interest in public sector reform.
www.niskanencenter.org/the-how-we-n...
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The how we need now: a capacity agenda for 2025 - Niskanen Center
Our politics have become so chaotic in part because the public has lost trust in the governmentβs ability to deliver on its promises. Restoring this public trust is both a moral and a political impera...
https://www.niskanencenter.org/the-how-we-need-now-a-capacity-agenda-for-2025/
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reposted by
Ben Terrett
Public Digital
12 months ago
Making the state more like a start-up? Weβve been championing this approach from day one. Test-and-learn, agile digital transformation, and scaling innovation are at the core of real progress. Read this blog from
@andrewgreenway.bsky.social
for more insights:
public.digital/pd-insights/...
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How a test and learn approach is key to transforming governmentpublic digitalpublic digital
https://public.digital/pd-insights/blog/2024/12/taking-test-and-learn-into-government
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12yo has a new friend, who says he has an indoor swimming pool at home. Not totally impossible, this is London after all, but I have questions. "Oh really, where does he live?" I ask. "Over there" she replies and points at the huge council tower block.
about 1 year ago
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reposted by
Ben Terrett
Chris Fleming
about 1 year ago
Patient records and the NHS App are in the news again. Me and
@mattstibbs.bsky.social
wrote down some thoughts. TLDR: the perfect architectural approach wonβt solve for fundamental environmental challenges that need addressing.
public.digital/pd-insights/...
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Patient records and the NHS Apppublic digitalpublic digital
Technical, design, commercial and policy challenges with putting medical records in the hands of NHS patients
https://public.digital/pd-insights/blog/2024/10/the-nhs-app-and-single-patient-records
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The latest
@publicdigital.bsky.social
newsletter is out
mailchi.mp/1dfdf19a79a9...
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Public Digital #90 π Our new MD and the Data Bites event series πͺ
https://mailchi.mp/1dfdf19a79a9/public-digital-12708867
about 1 year ago
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Welcome to PD Data Bites, I'm so glad you're here. See you on the 6th November!
add a skeleton here at some point
about 1 year ago
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reposted by
Ben Terrett
Tom Loosemore
over 1 year ago
Early days, but optimism is definitely in order.
public.digital/pd-insights/...
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Not bad for week onepublic digitalpublic digital
We are delighted that this administration decided - on its very first Monday - to make a clear, bold move to make digital government a priority, not an afterthought.
https://public.digital/pd-insights/blog/2024/07/not-bad-for-week-one
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reposted by
Ben Terrett
Tom Loosemore
almost 2 years ago
Useful set of design patterns for AI courtesy of the very excellent Projects By If.
https://medium.com/writing-by-if/new-design-patterns-for-ai-b37f4ff060ba
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Heard someone refer to the monarch as "King Prince Charles" and that's what I'll be using from now on.
almost 2 years ago
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19yo: "I didn't go to that, it was behind a paywall." He was talking about a ticketed exhibition at the Tate Modern.
almost 2 years ago
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reposted by
Ben Terrett
Public Digital
almost 2 years ago
No more Big IT. "We have to redesign government so it that it can redesign government services." article by Mike Bracken in the FT this morning, free to read link here:
www.ft.com/content/6b1f...
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No more βBig ITβ: the failed 90s model has ruined too many lives
Governments must reflect on the lessons of the Post Office software scandal β or face further disasters
https://www.ft.com/content/6b1f9cf2-8ab7-483e-8570-febc08f8f1e3?accessToken=zwAGD15Xnr_gkc9rH5zyirdIPtOFcP68CPjx4w.MEYCIQDpLJB2Rm1Qe_ovDFMzGgczviP82vu9Buf4C-DlEvmtaQIhAI3xZ7H7SpLBtgWd2eR2TYSj4qHkUWje_OMbc2RE1BCj&sharetype=gift&token=56af8c3e-78c6-4527-9eb2-99ded97f199c
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It's so odd when politicians resign and they post the 'actual letter' on social media. We should all start doing that with complaints letters, much more fun than just @ ing BA or British Gas or whoever.
almost 2 years ago
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reposted by
Ben Terrett
Public Digital
almost 2 years ago
Abisola Fatokun writes our 2023 Year Note, reflecting on the year that was at Public Digital. Wishing all our friends, clients and partners a happy and peaceful 2024!
public.digital/2023/12/14/y...
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Year Note 2023 β Public Digital
Our annual review of the year at Public Digital
https://public.digital/2023/12/14/year-note-2023
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reposted by
Ben Terrett
Public Digital
about 2 years ago
In the latest Public Digital newsletter: π Future of Government Awards: nominate smart folk & meaningful work π
@audree.bsky.social
and her π trip/transformation programme analogy βοΈ plans, but unbudgeable ones
@jiggott.bsky.social
β¬ internet blackouts in Gaza πͺ Fighting AI race bias
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