Office of the Ohio Consumers' Counsel
@occ4consumers.bsky.social
đ¤ 36
đĽ 16
đ 273
https://www.occ.ohio.gov
The Percentage of Income Payment Plan (PIPP Plus) is a program to help income-eligible electric and natural gas consumers afford their utility bills. Learn more about the program with OCCâs fact sheet:
www.occ.ohio.gov/factsheet/pi...
#SaveMoney
#Ohio
loading . . .
Percentage of Income Payment Plan (PIPP Plus) | Office of the Ohio Consumers' Counsel
Know the Facts: PIPP Plus Download this image and share it with friends and family or on social media!
https://www.occ.ohio.gov/factsheet/pipp-plus
2 days ago
0
0
0
Merry Christmas to all from OCC! We hope your holiday is full of family, friends, and fun!
3 days ago
0
1
0
Regulated utilities in Ohio offer bill-payment assistance programs to help those behind on their bills Learn more about various utility-provided assistance programs from OCCâs fact sheet:
www.occ.ohio.gov/factsheet/ut...
loading . . .
Utility-Provided Assistance Programs | Office of the Ohio Consumers' Counsel
Utility-Provided Assistance Programs
https://www.occ.ohio.gov/factsheet/utility-provided-assistance-programs
4 days ago
0
1
0
Constantly bothered with unwanted spam calls? Youâre not alone! The Do Not Call Registry can help reduce some of the racket. Learn more with this OCC fact sheet:
www.occ.ohio.gov/factsheet/wa...
loading . . .
Ways to Stop Unwanted Calls | Office of the Ohio Consumers' Counsel
Ways to Stop Unwanted Calls Unwanted calls are a problem for many Ohioans. This fact sheet from the Office of the Ohio Consumersâ Counsel explains how you can reduce and report those calls.âŚ
https://www.occ.ohio.gov/factsheet/ways-stop-unwanted-calls
5 days ago
0
1
0
Are you facing a utility disconnection? The Special Reconnect Order may help. Learn more in this 90-second video:
youtu.be/4ZDmH6ED_Jo
loading . . .
Special Reconnect Order (SRO)
Are you worried about your electric or natural gas service being shut off? Or has it already been disconnected? Youâre not alone. The Special Reconnect Order from the Public Utilities Commission ofâŚ
https://youtu.be/4ZDmH6ED_Jo
6 days ago
0
0
0
Curious about whatâs going on with OCC? Sign up for our newsletter! We share information about our advocacy, outreach, energy saving tips and so much more about what we do for you in our agency! Learn more and sign up here:
www.occ.ohio.gov/newsletters
9 days ago
0
0
0
Proper weatherization is a great way to ensure your home is warm & energy efficient. Ohioans can use a program called Home Weatherization Assistance Program (HWAP) which, for eligible consumers, can help ensure your home is properly weatherized. Learn more here:
youtu.be/iVwC5SO3nyo
loading . . .
The Home Weatherization Assistance Program (HWAP)
There may be funds available from your local community action agency to help weatherize homes for income eligible households. This program is called the Home Weatherization Assistance Program orâŚ
https://youtu.be/iVwC5SO3nyo
10 days ago
0
0
0
CONSUMER ALERT! AEP Ohio has asked the PUCO for a rate increase that would cause your bill to increase by â $50 annually. You can still make an online comment in the case Learn how to make your voice heard here:
www.occ.ohio.gov/factsheet/ae...
loading . . .
AEP Ohio Rate Increase 25-0392-EL-AIR | Office of the Ohio Consumers' Counsel
AEP Ohio Wants to Raise Your Electric BillAdding to the pain from a recent 36% jump in the Standard Service Offer Price. If approved, a typical AEP residential consumerâs annual bill could go up byâŚ
https://www.occ.ohio.gov/factsheet/aep-ohio-rate-increase-25-0392-el-air
11 days ago
0
1
0
If youâre experiencing difficulties paying utility bills, youâre not alone. Help is out there. Ohioâs utilities are required to offer payment plans. Learn about this and more from this Ohio Consumersâ Counsel fact sheet:
www.occ.ohio.gov/factsheet/ut...
loading . . .
Need Help with Your Utility Bills? Payment Plans are Available | Office of the Ohio Consumers' Counsel
Office of the Ohio Consumers' Counsel
https://www.occ.ohio.gov/factsheet/utility-bill-payment-plans
12 days ago
0
1
0
Signing an apartment lease is a big step in life! Before you sign, the Ohio Consumersâ Counsel encourages you to review this important info regarding the cost of utility service for tenants:
www.occ.ohio.gov/factsheet/ut...
loading . . .
Utility Service for Tenants (Submetering) | Office of the Ohio Consumers' Counsel
Utility Service for Tenants (Submetering)Tenants should understand how to receive and pay for utility services before signing a lease agreement. This fact sheet from the Office of the Ohio ConsumersââŚ
https://www.occ.ohio.gov/factsheet/utility-service-tenants-submetering
13 days ago
0
1
0
Whether you celebrate Hanukkah, Christmas, Kwanzaa, or another meaningful tradition, OCC wishes you the warmest of holidays this year.
13 days ago
0
2
0
Holiday lights are beautifulâbut they donât have to spike your electric bill. You can have a bright, festive home and still keep energy costs in check. Learn how to save energy during the Holiday Season!
www.occ.ohio.gov/factsheet/sa...
loading . . .
Saving Energy During the Holidays | Office of the Ohio Consumers' Counsel
Saving Energy During the HolidaysSaving Energy is Saving MoneyInterested in saving money this holiday season?
https://www.occ.ohio.gov/factsheet/saving-energy-during-holidays
16 days ago
0
2
0
OCC, your residential utility consumer advocate, is always fighting to ensure secure affordable and reliable utility service for to all Ohioans. Stay up to date with allLearn mor about what OCC does to fight for you at our website advocacy page:
www.occ.ohio.gov/advocacy
#Advocacy
#Ohio
#Consumers
loading . . .
Advocating for Consumers | Office of the Ohio Consumers' Counsel
Consumers' Counsel Maureen Willis testifies before the Senate Energy & Public Utilities Committee on behalf of Ohio's residential utility consumers. Advocating for Consumers Laws enacted by the OhioâŚ
https://www.occ.ohio.gov/advocacy
17 days ago
0
1
0
On this Human Rights Day, make sure that you are aware of your rights regarding Energy Choice in Ohio! For more information visit this Ohio Consumersâ Counsel fact sheet:
www.occ.ohio.gov/factsheet/en...
#Rights
#Ohio
#Energy
loading . . .
Energy Choice: Know Your Rights! | Office of the Ohio Consumers' Counsel
Energy Choice: Know Your Rights!Understanding energy marketers and consumer rightsMany Ohioans can choose who supplies the electricity and/or natural gas they use through an energy marketer certifiedâŚ
https://www.occ.ohio.gov/factsheet/energy-choice-know-your-rights
18 days ago
0
0
0
Have you noticed your heating bill is expensive? Would you like some tips to lower it? If so, watch this OCC video with some tips to lower your heating bill!
youtu.be/08U9LE2o-Ow
loading . . .
Lower Your Heating Bill
There are many budget friendly options to help lower your heating bill while still staying comfortable in your home. First, it is important to stop cold air from entering. To identify where theâŚ
https://youtu.be/08U9LE2o-Ow
19 days ago
0
0
0
OCC encourages you to make your voice heard at the PUCO. At a local public hearing, consumers can share their views. Those who testify will have their comments included as evidence in the case record that the PUCO must consider in its ruling. Link:
www.occ.ohio.gov/factsheet/ma...
23 days ago
0
0
0
Be prepared and know your rights when your power is out with OCCâs publication: Power Outage Tips and Consumer Rights. Link:
www.occ.ohio.gov/factsheet/po...
24 days ago
0
0
0
You should review your water bill each month to know what charges appear on the bill and your normal water usage. Your utility may include important notices and other updates with the bill. Read More:
www.occ.ohio.gov/factsheet/wa...
loading . . .
A Guide to Your Water Bill and Service | Office of the Ohio Consumers' Counsel
A Guide to Your Water Bill and Service The Office of the Ohio Consumersâ Counsel (OCC) created this fact sheet to help you better understand your water bill and service since Ohio law requiresâŚ
https://www.occ.ohio.gov/factsheet/water-bill-and-service
25 days ago
0
0
0
The Special Reconnect Order allows any electric or natural gas customer of an Ohio regulated utility avoid disconnection or reconnect service for $175, even if they owe more. Learn more:
www.occ.ohio.gov/factsheet/sp...
#Ohio
#ConsumerProtection
#PersonalFinance
26 days ago
1
1
0
As winter and the holidays approach, higher utility bills can strain your familyâs budget. The good news is that simple changes around the home can help you save money without sacrificing comfort or cheer. Read More:
www.occ.ohio.gov/content/savi...
27 days ago
0
0
0
Good news for Ohio consumers: Ohio House Bill 15 cuts electric bills by ending coal plant subsidies & costly âelectric security plans.â The law could save Ohioans $500 million by 2030.
www.occ.ohio.gov/content/gove...
#HB15
30 days ago
0
1
0
The Energy Assistance Appointment Checklist can help you gather the documents you need to prepare to apply for assistance. Link:
www.occ.ohio.gov/factsheet/en...
loading . . .
Energy Assistance Appointment Checklist | Office of the Ohio Consumers' Counsel
Energy Assistance Appointment ChecklistConsumers can apply for energy assistance with their local Energy Assistance Provider (community action agency) and some programs require anâŚ
https://www.occ.ohio.gov/factsheet/energy-assistance-appointment-checklist
about 1 month ago
0
0
0
OCCâs win at the Ohio Supreme Court is a win for AES Ohio consumers: The Court agreed with OCC that AES kept excessive profits. OCC is urging PUCO to ensure consumers are refunded the full $61 million plus interest. File a Public Comment:
dis.puc.state.oh.us/PublicCommen...
loading . . .
Case Lookup
https://dis.puc.state.oh.us/PublicCommentEfiling.aspx?CaseNo=20-0680
about 1 month ago
0
0
0
Winterâs ice can cause power outages! Be ready before the lights go out! Create a storm kit, know how to report outages and protect your electronics. Learn your rights and safety tips from OCC:
www.occ.ohio.gov/factsheet/po...
loading . . .
Power Outage Tips and Customer Rights | Office of the Ohio Consumers' Counsel
Power Outage Tips and Consumer Rights
https://www.occ.ohio.gov/factsheet/power-outage-tips-and-customer-rights
about 1 month ago
0
0
0
Not all light bulbs are created equally! Look for lumens (brightness) instead of watts, and choose LEDs for the best value, they last longer and use far less energy. More tips:
www.occ.ohio.gov/factsheet/ho...
loading . . .
How to Shop for Lightbulbs | Office of the Ohio Consumers' Counsel
How to Shop for LightbulbsConsumers have many options for energy-efficient lighting, but selecting the right bulb can be difficult due to the complex labeling. Manufacturers are required to labelâŚ
https://www.occ.ohio.gov/factsheet/how-shop-lightbulbs
about 1 month ago
0
0
0
Some energy marketers on Ohioâs âApples to Applesâ site charge $1,000 more a year than your utilityâs rate. Donât overlook the standard offer or aggregation! Compare before you choose, donât get stuck with a bad apple! Details:
www.occ.ohio.gov/content/ener...
www.occ.ohio.gov/factsheet/wi...
loading . . .
Energy Choice: How to Spot a Bad Apple | Office of the Ohio Consumers' Counsel
The Public Utilities Commission of Ohio (PUCO) requires Ohio energy marketers to list their electric and natural gas offers on its Energy Choice Ohio website, also known as â
https://www.occ.ohio.gov/content/energy-choice-how-spot-bad-apple
about 1 month ago
0
0
0
Local public hearings on AEP Ohioâs proposed rate increase will be held beginning the first week of December. Speak up and make your voice part of the record. Details:
www.occ.ohio.gov/factsheet/ae...
#AEPOhio
#OhioConsumers
loading . . .
AEP Ohio Rate Increase 25-0392-EL-AIR | Office of the Ohio Consumers' Counsel
AEP Ohio Wants to Raise Your Electric BillAdding to the pain from a recent 36% jump in the Standard Service Offer Price. If approved, a typical AEP residential consumerâs annual bill could go up byâŚ
https://www.occ.ohio.gov/factsheet/aep-ohio-rate-increase-25-0392-el-air
about 1 month ago
0
0
0
Anyone can fall prey to a utility scam. Never give out personal info, pay bills with gift cards, or show your bill to strangers. Learn how to protect yourself from common utility scams:
www.occ.ohio.gov/factsheet/ho...
#UtilityScamAwarenessDay
#ConsumerProtection
loading . . .
How to Avoid Utility-Related Scams and Fraud | Office of the Ohio Consumers' Counsel
How to Avoid Utility-Related Scams and Fraud Scams targeting consumers are a widespread problem. There are hundreds of known scams, and new ones are always emerging. The Office of the Ohio ConsumersââŚ
https://www.occ.ohio.gov/factsheet/how-avoid-utility-related-scams-and-fraud
about 1 month ago
0
0
0
AEP Ohio wants to raise your electric bills again, adding another $50 a year for the typical consumer. Learn whatâs proposed and how to get involved:
www.occ.ohio.gov/factsheet/ae...
#AEPOhio
#OhioConsumers
#OhioNews
loading . . .
AEP Ohio Rate Increase 25-0392-EL-AIR | Office of the Ohio Consumers' Counsel
AEP Ohio Wants to Raise Your Electric BillAdding to the pain from a recent 36% jump in the Standard Service Offer Price. If approved, a typical AEP residential consumerâs annual bill could go up byâŚ
https://www.occ.ohio.gov/factsheet/aep-ohio-rate-increase-25-0392-el-air
about 1 month ago
0
0
0
Happy National Toilet Day! WaterSense labeled toilets do more with less water. Replacing a toilet made prior to 1980 with an efficient model can save more than 13,000 gallons of water per year and more than $100 in water bills. More Info:
www.occ.ohio.gov/factsheet/co...
#NationalToiletDay
loading . . .
A Consumer's Guide to Water Conservation | Office of the Ohio Consumers' Counsel
A Consumer's Guide to Water Conservation
https://www.occ.ohio.gov/factsheet/consumers-guide-water-conservation
about 1 month ago
0
1
0
Cold weather is coming! If youâre behind on heating bills or received a shut-off notice, help is available through Ohioâs Winter Crisis Program (Nov. 1âMar. 31). Learn more:
www.occ.ohio.gov/factsheet/ho...
loading . . .
Home Energy Assistance Program (HEAP) and Winter Crisis Program | Office of the Ohio Consumers' Counsel
Home Energy Assistance Program (HEAP) and Winter Crisis Program Download this image and share it with friends and family or on social media!
https://www.occ.ohio.gov/factsheet/home-energy-assistance-program-heap-and-winter-crisis-program#wcp
about 1 month ago
0
0
0
The PUCO Special Reconnect Order helps electric or natural gas customers of regulated utilities avoid disconnection or reconnect their service for $175, even if they owe more and cannot afford to pay the full balance. Link:
www.occ.ohio.gov/factsheet/sp...
loading . . .
Special Reconnect Order | Office of the Ohio Consumers' Counsel
Special Reconnect Order Download this image and share it with friends and family or on social media!
https://www.occ.ohio.gov/factsheet/special-reconnect-order
about 1 month ago
0
0
0
Learn about utility assistance programs provided by a variety of organizations, including the utilities themselves in this 4-minute video:
youtu.be/4GzXUP9tSxo?...
loading . . .
Ohio Utility Assistance â Where to Start
The Office of the Ohio Consumers' Counsel (OCC) offers information on bill-payment assistance programs and disconnection protections for utility consumers. In this video, learn aboutâŚ
https://youtu.be/4GzXUP9tSxo?si=1BzHjlgfskC_7goA
about 1 month ago
0
1
0
Win for Ohio residential consumers - @PUCOhio has approved a settlement negotiated by OCC, AEP & others that will help ensure data centers â not AEP households â pay for the costly transmission upgrades they cause. Learn More:
www.occ.ohio.gov/content/data...
#ConsumerProtection
#Ohio
loading . . .
Protecting Consumers from Massive Spending to Support the Explosion of Data Centers in Ohio | Office of the Ohio Consumers' Counsel
Ohioâs electricity demand is surging, fueled largely by massive data centers operated by companies such as Amazon, Facebook, Google, and Microsoft. These data centers, along with cryptocurrencyâŚ
https://www.occ.ohio.gov/content/data-centers
about 2 months ago
0
0
0
Donât fall for utility-related scams this Fraud Awareness Week! Scammers often pretend to be from your utility, demanding âimmediate payment.â Learn how to spot & stop them. Utilities United Against Scams Guide to Utility Scams
www.utilitiesunited.org/-/media/File...
www.occ.ohio.gov/factsheet/ho...
about 2 months ago
0
0
0
Check out our fall newsletter for the latest updates! In This Issue: Holiday Energy Savings ⢠Consumersâ Counsel Message ⢠Special Reconnect Order ⢠Ohio Supreme Court Win ⢠Legislative News ⢠Ohio Data Centers ⢠Consumer Alerts ⢠Utility Rate Case Updates and more!
www.occ.ohio.gov/newsletter/o...
loading . . .
Home Page | Office of the Ohio Consumers' Counsel
Ohioâs state agency advocates before state and federal regulatory bodies and educates consumers regarding their utilities.
https://www.occ.ohio.gov/newsletter/occ-newsletter-fall-2025
about 2 months ago
0
0
0
This
#VeteransDay
, we honor those whoâve served. Military families facing deployment or financial hardship can find help with utility bills through Ohioâs Patriot Plan and other assistance programs. Learn more:
www.occ.ohio.gov/factsheet/mi...
#MilitaryLIfe
loading . . .
Military Families Consumer Assistance | Office of the Ohio Consumers' Counsel
Consumer Assistance for Military FamiliesMany things must be arranged when preparing for and returning from active-duty deployment. When a family member is deployed, it may cause financialâŚ
https://www.occ.ohio.gov/factsheet/military-families-consumer-assistance
about 2 months ago
0
0
0
Think youâve been targeted by a utility scam? Never pay by gift card. Verify callers using the number on your bill. Donât share personal info. Learn more:
www.occ.ohio.gov/factsheet/ho...
#ScamAwareness
loading . . .
How to Avoid Utility-Related Scams and Fraud | Office of the Ohio Consumers' Counsel
How to Avoid Utility-Related Scams and Fraud Scams targeting consumers are a widespread problem. There are hundreds of known scams, and new ones are always emerging. The Office of the Ohio ConsumersââŚ
https://www.occ.ohio.gov/factsheet/how-avoid-utility-related-scams-and-fraud
about 2 months ago
0
0
0
Struggling to pay your utility bills? Assistance may be available. The first step is to call your utility. A good second step is to check OCCâs Assistance Web page with Information on programs to help Ohioans in need. Learn more:
www.occ.ohio.gov/utilityassis...
#Ohio
#PersonalFinance
loading . . .
Utility Assistance | Office of the Ohio Consumers' Counsel
Service Disconnection and Reconnection Many consumers struggle to pay electric and natural gas bills.
https://www.occ.ohio.gov/utilityassistance
about 2 months ago
0
0
0
Struggling with heating bills? HEAP may help! Learn more about Home Energy Assistance Program (HEAP) with this OCC fact sheet!
www.occ.ohio.gov/factsheet/ho...
loading . . .
Home Energy Assistance Program (HEAP) and Winter Crisis Program | Office of the Ohio Consumers' Counsel
Home Energy Assistance Program (HEAP) and Winter Crisis Program Download this image and share it with friends and family or on social media!
https://www.occ.ohio.gov/factsheet/home-energy-assistance-program-heap
about 2 months ago
0
0
0
Many Ohioans struggle to meet increasing heating costs. Home insulation can make a difference. The home weatherization assistance program may offer help:
www.occ.ohio.gov/factsheet/ho...
#savingmoney
loading . . .
Home Weatherization Assistance Program | Office of the Ohio Consumers' Counsel
The Home Weatherization Assistance Program (HWAP)
https://www.occ.ohio.gov/factsheet/home-weatherization-assistance-program
about 2 months ago
0
0
0
Submetering is when a landlord or 3rd-party purchases utility services & resells the service to consumers using a submetering device. Submetered consumers miss out on many protections they would have as direct customers of a regulated utility. Learn more:
occ.ohio.gov/submetering
loading . . .
Submetering | Office of the Ohio Consumers' Counsel
Submetering (reselling of utility services) and proposed legislation
http://occ.ohio.gov/submetering
about 2 months ago
0
1
0
The average Ohio household spends more than $2,000 a year on electricity, natural gas, propane, or fuel oil to heat or cool their homes. OCC offers tips on conserving energy to save money:
www.occ.ohio.gov/factsheet/co...
loading . . .
Conserve Energy and Save Money | Office of the Ohio Consumers' Counsel
Conserve Energy and Save MoneyThe average Ohio household spends over $2,000 a year on electricity and natural gas or other heating sources. In this fact sheet, the Office of the Ohio ConsumersââŚ
https://www.occ.ohio.gov/factsheet/conserve-energy-and-save-money
about 2 months ago
0
0
0
This Military Family Month, remember that Ohio offers programs to help ensure paying utility bills doesnât become a hardship when a family member is deployed. More Info:
www.occ.ohio.gov/factsheet/mi...
#military
#service
#US
loading . . .
Military Families Consumer Assistance | Office of the Ohio Consumers' Counsel
Consumer Assistance for Military FamiliesMany things must be arranged when preparing for and returning from active-duty deployment. When a family member is deployed, it may cause financialâŚ
https://www.occ.ohio.gov/factsheet/military-families-consumer-assistance
about 2 months ago
0
0
0
To celebrate Halloween, learn how to slay Vampire Power! Did you know appliances & devices use power even when turned off? Unplug them or turn them off to save money on your electric bill. Read more:
www.occ.ohio.gov/factsheet/wh...
loading . . .
What's draining your energy? Vampire Power | Office of the Ohio Consumers' Counsel
What's draining your energy? Vampire PowerEven after household appliances and electronics are turned off, many devices left plugged in continue to use power and increase your electric bill.
https://www.occ.ohio.gov/factsheet/whats-draining-your-energy-vampire-power
about 2 months ago
0
0
0
Would you be prepared if your power went out today? OCC has a fact sheet with power outage tips and information about your rights in case an outage affects you:
www.occ.ohio.gov/factsheet/po...
loading . . .
Power Outage Tips and Customer Rights | Office of the Ohio Consumers' Counsel
Power Outage Tips and Consumer Rights
https://www.occ.ohio.gov/factsheet/power-outage-tips-and-customer-rights
about 2 months ago
0
0
0
Saving money on your energy bills can be as simple as shopping for the right lightbulbs! Learn more OCC provided fact sheet!
www.occ.ohio.gov/factsheet/ho...
#savingmoney
loading . . .
How to Shop for Lightbulbs | Office of the Ohio Consumers' Counsel
How to Shop for LightbulbsConsumers have many options for energy-efficient lighting, but selecting the right bulb can be difficult due to the complex labeling. Manufacturers are required to labelâŚ
https://www.occ.ohio.gov/factsheet/how-shop-lightbulbs
2 months ago
0
0
0
Ohioans: Choosing an energy supplier can be difficult. Learn more about the different types of energy offers and how to choose the right one for you.
youtu.be/uDBgMyiSS20
#Ohio
#personalfinance
loading . . .
Understanding Your Energy Choices
Generally don't get to choose your local utility in Ohio, the company that delivers your energy through wires or pipes. But you can choose which company supplies the electricity or natural gas thatâŚ
https://youtu.be/uDBgMyiSS20
2 months ago
0
0
0
Make your voice heard by those making decisions about the utility rates you pay. The PUCO holds public hearings to give consumers an opportunity to share their concerns about utility issues like proposed rate increases. Learn More:
www.occ.ohio.gov/factsheet/ma...
loading . . .
Make Your Voice Heard at the PUCO | Office of the Ohio Consumers' Counsel
Make Your Voice Heard at the Public Utilities Commission of Ohio (PUCO) âDid you know you can express your concerns to those making decisions about the utility rates you pay? There are several waysâŚ
https://www.occ.ohio.gov/factsheet/make-your-voice-heard-puco
2 months ago
0
0
0
OCC is the state agency that advocates for Ohio residential consumers when utilities seek rate hikes or changes that compromise your service. Check some of our advocacy for you here:
www.occ.ohio.gov/filings
#Ohio
loading . . .
State and Federal Filings | Office of the Ohio Consumers' Counsel
Office of the Ohio Consumers' Counsel
https://www.occ.ohio.gov/filings
2 months ago
0
0
0
Load more
feeds!
log in