Flair customer service fail. I mistakenly added an extra checked bag to a reservation (I did know an “apply to all passengers box was clicked), called them 5 minutes after confirming the flight when I realized and they WILL NOT remove the extra bag. Terrible customer service. @flyflair.com

I’m very excited to share the news that I will be taking on a new role as the Chief Planner at the City of Toronto! I’m looking forward to working with a very talented City planning team, with the Mayor & Council, and with all Torontonians on continuing to build an amazing city tinyurl.com/5n6ntrcy