Weak signal or dropped connection? This can happen depending on location or device setup. The WTS Helpdesk is here to help with all things tech on campus! Call us at 519-661-3800, speak with our 24/7 Virtual Agent, or submit a ticket. Link in bio.

Public Wi-Fi, and oversharing can put your information at risk. #CyberSmart

Looking for a faster way to connect in Microsoft Teams? In the search bar, type /call followed by a colleague’s name to start a call instantly.

Need help with Manually Adding Student Numbers to a Gradescope Roster? Our new guide walks instructors through the process step by step. wts.uwo.ca/elearning/po...

When a digital service is free, your data may be part of the cost. Be mindful of what you share, review privacy settings carefully, and consider how your information could be collected or used. #CyberSmart

If your device is not connecting to campus systems, it could be a settings or network issue. The WTS Helpdesk is here to help with all things tech on campus! Call us at 519-661-3800, speak with our 24/7 Virtual Agent, or submit a ticket. Link in bio.

If your device is not connecting to campus systems, it could be a settings or network issue. The WTS Helpdesk is here to help with all things tech on campus! Call us at 519-661-3800, speak with our 24/7 Virtual Agent, or submit a ticket. Link in bio.

Strong passwords, Duo MFA, and security alerts can help keep your information safer online. #CyberSmart

Meeting in Teams? Press Ctrl + Shift + M to quickly mute or unmute your microphone. A simple shortcut that can help keep virtual meetings running smoothly.

Weak or reused passwords can make it easier for unauthorized users to access your accounts. Use strong, unique passwords, enable multi-factor authentication, and consider a password manager to support secure password practices.

Unusual activity or unexpected pop-ups can be a sign your device is compromised. It’s best to act quickly. The WTS Helpdesk is here to help with all things tech on campus! Call us at 519-661-3800, speak with our 24/7 Virtual Agent, or submit a ticket. Link in bio.

Boost your efficiency in Microsoft Teams with a simple shortcut: press Ctrl + / to open the command box. It’s a quick way to navigate features, issue commands, share attachments, and make everyday collaboration a little easier.

🔒Chrome has an update to secure you against a vulnerability - but you need to relaunch! Take 60 seconds: ⋮ → Help → About Google Chrome → Relaunch

Complete your CyberSmart Training today - link in bio!

If you cannot join the campus network, it may be a setup or login issue with your device. The WTS Helpdesk is here to help with all things tech on campus! Call us at 519-661-3800, speak with our 24/7 Virtual Agent, or submit a ticket. Link in bio.

Tech tip! Ctrl + ; adds today’s date in Excel. Makes life 1% easier. #CyberSmart

Need to create a Turnitin class outside of OWL Brightspace or submit an assignment on behalf of a student? Our new guide walks instructors through the process step by step. wts.uwo.ca/elearning/po...

Got a suspicious message? Report it in Outlook using the Report Message tool or forward to [email protected]

Heading out of town? Add a second device to Duo so you can still log in if your main device is not available. The WTS Helpdesk is here to help with all things tech on campus! Call us at 519-661-3800, speak with our 24/7 Virtual Agent, or submit a ticket. Link in bio.

Phishing emails can look convincing. Think before you click and stay #CyberSmart

Tech Tip! Want to edit just one sentence? Hold Ctrl and click it to select the whole sentence at once.

Time to schedule a digital cleanse! Take time to update, clean up what you don’t need, and secure what matters. Less clutter = fewer risks. #CyberSmart.

Stay CyberSafe - Complete your CyberSmart training today! cybersmart.uwo.ca

Switched to a new device? Make sure it’s set up in Duo so you can keep accessing your Western accounts without issues. The WTS Helpdesk is here to help with all things tech on campus! Call us at 519-661-3800, speak with our 24/7 Virtual Agent, or submit a ticket. Link in bio.

Tech Tip! Searching a long email chain? Use Ctrl + Shift + F to find a specific word or phrase.

Your classroom, study group, and office hours; all just one click away with Zoom at Western. wts.uwo.ca/zoom/index.h...

Noticing weak signal or dropped connections? Your location or device settings may be affecting your connection. The WTS Helpdesk is here to help with all things tech on campus! Call us at 519-661-3800, speak with our 24/7 Virtual Agent, or submit a ticket. Link in bio.

Tech Tip! Let Excel do the math: press Alt + = to auto-insert a SUM formula.

Not all Wi-Fi networks offer the same level of security. While on campus, use UWOSECURE-v2 or eduroam, and avoid accessing sensitive accounts or information while connected to public hotspots.

Having trouble logging in or forgot your password? Resetting it will get you back into your Western accounts. The WTS Helpdesk is here to help with all things tech on campus! Call us at 519-661-3800, speak with our 24/7 Virtual Agent, or submit a ticket. Link in bio.

Tech Tip! Draft finished? Send it instantly with Alt + S.

Sharing course materials or documents on third-party websites can seem convenient, but files may contain more information than intended. Before uploading, review documents carefully and remove any sensitive or identifying information. Stay #CyberSmart and help protect your privacy online.

Be #CyberSmart when it comes to sales that seem too good to be true. (Like this fake Milwaukee scam from TikTok this weekend).

Before you travel, add a second device to Duo. A backup device helps ensure you can still log in if your main one is unavailable. The WTS Helpdesk is here to help with all things tech on campus! Call us at 519-661-3800, speak with our 24/7 Virtual Agent, or submit a ticket. Link in bio.

Tech Tip! Create bullet points in a flash: press Ctrl + Shift + L to start a list.

Your password showing up in a leak doesn’t mean you’re hacked, but it does mean it’s time to act. Update it, turn on MFA, and double-check your settings before someone else does. Stay proactive. Stay #CyberSafe.

Did you know Western students, faculty, and staff have access to Qualtrics? Use it to create surveys, collect feedback, and analyze results, all in one powerful platform. 🔗 Get started: mysurveys.uwo.ca

Before you travel, add a second device to Duo. A backup device helps ensure you can still log in if your main one is unavailable. The WTS Helpdesk is here to help with all things tech on campus! Call us at 519-661-3800, speak with our 24/7 Virtual Agent, or submit a ticket. Link in bio.

Tech Tip! Waiting on an email? Press F9 to refresh all your mail folders on demand.

Microsoft has resolved the issue that made access via the portal intermittently challenging. Our website has been updated back to this link.

WORKAROUND - WTS has updated our Microsoft 365 website with the workaround link: wts.uwo.ca/microsoft-36...

WORKAROUND Microsoft 365 apps are accessible through a direct link to Outlook(web): outlook.office.com All apps can be accessed via the “waffle” to the left of the Outlook logo

We are aware that some users are not able to access the Microsoft 365 Portal. WTS is investigating and will provide more updates and any workarounds when available.

Ten seconds now. Fewer tech headaches later. Turn on Automatic Updates.

Got a new device? You will need to re-enroll it in Duo to keep accessing Western services. The WTS Helpdesk is here to help with all things tech on campus! Call us at 519-661-3800, speak with our 24/7 Virtual Agent, or submit a ticket. Link in bio.

Using iClicker Cloud to teach? Instructors will need to update to version 8.0.0 by July 1, 2026 to keep using the desktop app. The update includes improved accessibility features, including screen reader support and better keyboard navigation. Learn more here. wts.uwo.ca/elearning/po...

Tech Tip! Navigating big spreadsheets? Use Ctrl + arrow keys to jump past blank cells to the next data entry.

Today’s intermittent Wi-Fi connectivity issue has been resolved! For help and support with technology at Western, including Wi-Fi, please contact the WTS Helpdesk at wts.uwo.ca/helpdesk

We are aware of intermittent connectivity issues impacting access to campus and external services. WTS is investigating and will provide more updates when available.

Our new team is here: the Artificial Intelligence Resource Centre! The AIRC has been established to support responsible AI adoption, helping us move from curiosity to capability by building literacy, connecting expertise, and enabling practical implementation. Learn more:https://ai.uwo.ca/airc