A big warm welcome to Thursday. This week I’ve been focused on service design, change and memory theory. It’s also the birthday 🎂 of Elizabeth Loftus who I continue to be inspired by. I wrote about her work a while back www.robertsbrain.co.uk/post/my-insp... @ougradsch.bsky.social #phd #design

Service co-design research and practice week-notes 128. In research made progress on my preparation for my round 2 design focus groups. In practice world it was all about the customer journey data dashboard, developing new journeys, and user stories 😊🎢 @ougradsch.bsky.social #phd #design #research

A big warm welcome in to Thursday. This week I’ve been focusing on service adaptations in the form of customisation, personalisation and hyper personalisation. Hope you have a good rest of the week 😊🎢 @ougradsch.bsky.social #phd #phdlife #design #research #psychology #designleadership #servicedesign

Service co-design practice and research week-notes 127. Today is world teacher’s day, and so to all those education heroes 🦸‍♀️ out there hope you have a particularly fabulous day 🍎 @ougradsch.bsky.social #phd #design #research #psychology #designleadership #servicedesign #codesign #ux #cx #hcd

Goodness me it’s Thursday again. This weeks inspiration has been on thinking about how service design can be both generative and regenerative. Have a good rest of your week 😊🎢 @ougradsch.bsky.social #phd #phdlife #design #research #psychology #designleadership #servicedesign #ux #cx #hcd

Service Co-design week-notes 126. The one where we took a little holiday. It is also today the anniversary of the birth of John H.Harvey who gave us attribution theory. Very applicable to service design. Have a good week 😊🤩 @ougradsch.bsky.social #phd #phdlife #design #research #psychology

Welcome in to Thursday (on my little week off). This week I’ve been focused on how service design can support empowerment. Have a good rest of the week being empowered, and being empowering 😊🎢 @ougradsch.bsky.social #phd #phdlife #design #research #psychology #designleadership #servicedesign

Service Co-design research and practice week-notes 125. Today is the anniversary of the birth of psychologist James Kaufman. His work is very much about creativity. It’s also been #NowIsTheTime national inclusion week. Now for a little week off 😊🪫 @ougradsch.bsky.social

A big warm welcome in Thursday. This week in both practice and research I’ve been thinking a lot about behavioural design in service design. When used positively it can be so empowering. Have a good rest of your week being inspiring and being inspired 😊🤩 @ougradsch.bsky.social #phd #design #research

Service Co-design practice and research week-notes 124. Was an absolute whirlwind but mostly good. The World Design Congress @designcouncil.bsky.social was an absolute highlight ✨ @ougradsch.bsky.social #phd #phdlife #design #research #psychology #designleadership #servicedesign #codesign #weeknotes

A big warm welcome to Thursday. This week in practice and research I’ve been thinking about whether service design is ever finished. Hope you have a good rest of the week 😊💎 @ougradsch.bsky.social #phd #phdlife #design #research #psychology #servicedesign #codesign #servicedesignthursday #cx #hcd

Service Co-design practice and research week-notes 123. Apparently it’s buy a book 📕 day, not difficult for me. It’s also the anniversary of the passing of Elton Mayo (1949). Very important study 🔬on the Hawthorne effect 😊💎 @ougradsch.bsky.social #phd #design #research #psychology #designleadership

Welcome in Thursday. This weeks ponderings has all been about service design as a bridge. Have a good rest of the week building bridges 😊💎 @ougradsch.bsky.social #phd #design #research #psychology #designleadership #servicedesign #codesign #hcd #cx #ux #servicedesignthursday

Service Co-design research and practice week-notes 122. The one where George the dog came to stay for a week 🐾 @ougradsch.bsky.social #phd #phdlife #design #research #psychology #designleadership #servicedesign #codesign #weeknotes

Happy Thursday 😊 Apparently on this day on 28th August we first celebrated ‘Software Freedom Day’. That reminds me that my GitHub needs some work! This weeks inspiration is Design Psychology. Have a good rest of the week 😊💎 @ougradsch.bsky.social #phd #phdlife #design #research #psychology

Service Co-design week-notes 121. The one that was a bit of a whirlwind, but it mostly turned out good in the end. Have. Good week everyone 😊💎 @ougradsch.bsky.social #phd #phdlife #design #research #psychology #designleadership #servicedesign #codesign #ux #cx #hcd #weeknotes

Happy Thursday. This week’s inspiration has been on prototyping. Have a good rest of the week exploring possible future’s 😊 @ougradsch.bsky.social #phd #phdlife #design #research #psychology #designleadership #servicedesign #codesign #servicedesignthursday #designforgood

New blog and article klaxon 😊📣 www.robertsbrain.co.uk/post/designi... and www.livingetc.com/advice/what-... @ougradsch.bsky.social #phd #phdlife #design #research #psychology #servicedesign #codesign #innovation #blog

Service co-design practice and research week-notes 120. The one where I think I went through all the emotions from ‘Inside Out 2’. It was really productive though and I ended the week feeling upbeat. Here’s to some relaxing today, and some forward planning 😊💎 @ougradsch.bsky.social #phd #design

A big warm hello to Thursday. This weeks inspiration has been through evaluation. In other words don’t forget the stories and numbers that support the service design outcomes 😊💎 @ougradsch.bsky.social #phd #phdlife #design #research #designleadership #servicedesign #codesign #servicedesignthursday

A big thank you 🙏 post. Today I am grateful for being eight years post stem cell transplant. Thank you to everyone that gave me a second chance 😊🙏 #gratitude #hodgkinlymphoma #stemcelltransplant #canceraliver

Service co-design research and practice week-notes 119. A day earlier than usual due to an important anniversary tomorrow. Still it gives me the chance to celebrate book 📖 lovers day 😊💎 @ougradsch.bsky.social #phd #design #research #psychology #designleadership #hcd #uc #cx #servicedesign #codesign

Happy Thursday. This weeks inspiration has been on the intersection of cognitive psychology and cognitive technologies in design. Have a good rest of your week 😊💎 @ougradsch.bsky.social #phd #design #research #psychology #designleadership #servicedesign #cognitivetechnology #cognitivedesign

Service Co-design practice and research week-notes 118. It’s also #nationalsistersday and so I’m also celebrating my Sister 💖 @ougradsch.bsky.social #phd #phdlife #design #research #servicedesign #codesign #designleadership #designresearch #designpsychology #hcd #ux #cx #weeknotes

Welcome in Service Design Thursday. This weeks inspiration is particularly special as it’s about gratitude as a design value and a thank you to everyone who has and is helping me on my journey. Have a good rest of the week 😊💎 @ougradsch.bsky.social #gratitude #design #research #phd #phdlife

Service co-design practice and research week-notes 117. Today I will mostly be restoring my battery 🪫 as there is an awful lot of things to get done next week. Here’s to a good one for us all 😊🎢 @ougradsch.bsky.social #phd #design #designleadership #designresearch #serviceddsign #codesign

Happy Thursday. This week’s inspiration is Service Design as strategy. Have a good rest of the week 😊💎 @ougradsch.bsky.social #phd #phdlife #design #designleadership #designresearch #designpsychology #servicedesign #codesign #hcd #cx #ux #servicedesignthursday

A big warm welcome to Sunday 20th July for Service Co-design week-notes 116. Apparently it’s also Moon Day 🌓 and International Chess Day ♟️Hope you have a good week ahead 😊💎 @ougradsch.bsky.social #phd #phdlife #design #designleadership #designresearch #designpsychology #servicedesign #codesign

Welcome in Thursday. This weeks inspiration is design guiding principles in the form of the double and triple diamond 💎 💎 @ougradsch.bsky.social #phd #phdlife #doublediamond #triplediamond #designleadership #designresearch #designpsychology #servicedesign #codesign #servicedesignthursday

Service co-design research and practice week-notes 115. The one where it was very warm again and definitely extremely busy. Now for a little rest 🪫 today, with a sprinkle of forward planning thrown in 😊💎 @ougradsch.bsky.social #phd #phdlife #design #servicedesign #codesign #designresearch #ux

A big warm welcome to Thursday. This weeks inspiration is storyboards. Have a good rest of your week 😊🎢 @ougradsch.bsky.social #phd #phdlife #storyboards #designleadership #designresearch #designpsychology #design #servicedesign #codesign #servicedesignthursday

Service co-design research and practice week-notes 114. Very busy week but all good including a product release. The NHS turned 77, and the #NHS10YearPlan was released. Have a good week ahead everyone 😊🎢 @ougradsch.bsky.social #phd #phdlife #productowner #designleadership #servicedesign #codesign

Welcome in Thursday, you came around very quickly. Like many others this week I’m supporting Co-production week. To celebrate I have focussed on the differences and similarities between co-design and co-production. Have a good rest of the week 🎢@ougradsch.bsky.social #copro #coproweek2025 #codesign

Happy World Industrial Design Day for Service Co-design week-notes 113. Here’s a good week for us all 😊🎢 @ougradsch.bsky.social #phd #phdlife #designleadership #designresearch #designpsychology #servicedesign #codesign #hcd #cx #ux #weeknotes #WIDD2025 #worldindustrialdesignday

Welcome in Thursday. Hope you have a good rest of the week 😊💎 @ougradsch.bsky.social #phd #phdlife #designleadership #designresearch #designpsychology #servicedesign #codesign #customerjourney #behaviouraldata #behaviouraldesign #servicedesignthursday

Service Co-design week-notes 112. The one where it was International Be Yourself Day (22nd June) #CelebrateEveryDay. I will give it my best. Have a great week everyone 😊💎 @ougradsch.bsky.social #phd #phdlife #designleadership #designresearch #designpsychology #hcd #cx #ux #weeknotes

Welcome in Sunday for Service Co-design week-notes 111. Hope you are able to have a rest, and have a good week ahead 🌞 @ougradsch.bsky.social #phd #phdlife #design #designleadership #designresearch #designpsychology #servicedesign #codesign #hcd #cx #ux #weeknotes

Goodness me it’s Thursday again. Hope you have a good day and rest of the week 😊🎢 @ougradsch.bsky.social #phd #phdlife #design #designlesdership #designresearch #designpsychology #servicedesign #codesign #hcd #ux #cx #servicedesignthursday

Service Co-Design week-notes 110. Happy Friendship day to all my friends on here #friendshipday @ougradsch.bsky.social #designleadership #designresearch #designpsychology #servicedesign #codesign #cx #ux #hcd #weeknotes

Welcome in Thursday. Apparently it’s also World Environment Day and so I will also be seeing what I can do to be beneficial. Have a good rest of your week 😊🎢 @ougradsch.bsky.social #phd #phdlife #design #designleadership #designresearch #designpsychology #servicedesign #codesign

New blog klaxon 📣 hope you like it - have a good Tuesday 😊 @ougradsch.bsky.social #phd #phdlife #designresearch #designpsychology #servicedesign #codesign #customerjourneys #blog

Service Co-design week-notes 109. As it’s #cancersurvivorsday I will be reflecting on all the amazing people who have got me where I am today (post stem cell transplant for relapsed Hodgkin’s Lymphoma). Have a good week everyone 🎢😊 @ougradsch.bsky.social #phd #phdlife #design #designleadership

Welcome in Thursday 😊 Here’s my this week’s inspiration 💎 Have a good rest of the week 🎢 #phd #phdlife #design #designleadership #designresearch #designpsychology #servicedesign #codesign #hcd #humancentreddesign #hcd #ux #cx #servicedesignthursday

Service Co-Design week-notes 108. The one where I got a research talk rejection. I now call these ‘kintsugi moments’ where I learn to repair what’s not working 🎢 @ougradsch.bsky.social #phd #phdlife #design #designleadership #designresearch #designpsychology #servicedesign #codesign #cx #weeknotes

Happy Thursday 22nd May. The latest in my inspiration series. Apparently yesterday it was World Product Day and so I celebrated by being very ‘producty’ 💎😊 #phd #phdlife #design #designleadership #designresearch #designpsychology #servicedesign #hcd #cx #ux #servicedesignthursday

Service Co-design week-notes 107. It’s been an ok week with reasonable progress in both practice and research worlds. The word of the week has been ‘phygital’. Today will mainly be about research planning, and of course getting some rest 😊 @openuniversity.bsky.social #design #phd #designleadership

Happy Thursday. This weeks inspiration has been emotions, empathy and empowerment. Have a good rest of the week 😀💎 #phd #phdlife #design #designleadership #designresearch #designpsychology #servicedesign #codesign #hcd #ux #cx #servicedesignthursday

Service Co-design week-notes 106. Apparently it’s Twilight Zone day every year on May 11th. Have a good week everyone 😊💎 @ougradsch.bsky.social #phd #phdlife #design #designleadership #designresearch #designpsychology #servicedesign #codesign #hcd #cx #ux #customerjourneys #weeknotes

Happy Thursday 🤩 @ougradsch.bsky.social #phd #phdlife #designleadership #designresearch #designpsychology #servicedesign #codesign #hcd #cx #ux #servicedesignthursday

‘May the 4th be with you’ for Service Co-design week-notes 105. Had a reasonably good week, and got my mojo back with a few things. Here’s to a good week for us all 😊💎 @ougradsch.bsky.social #phd #phdlife #designleadership #designresearch #designpsychology #servicedesign #codesign #starwarsday