A law from 2010 means big supermarkets can’t block rivals opening nearby… …but Aldi and Lidl might not face the same restriction. Back then they had <3% market share. Now it’s ~20%. So why are the rules still different? Fair competition — or a loophole?

What can I do if a company ignores or refuses my complaint? thecomplainingcow.co.uk/what-can-i-d...

New renters’ rights UK 2026: what you need to know thecomplainingcow.co.uk/new-rights-f...

What are my rights when shopping on an online marketplace? These thecomplainingcow.co.uk/online-marke...

What are my rights when shopping on an online marketplace? thecomplainingcow.co.uk/online-marke...

Can Ofgem be “transformed” to strengthen protections for energy consumers? Plans to transform Ofgem could strengthen protections for energy consumers... but what does it mean for consumers? thecomplainingcow.co.uk/ofgem-reform...

Brits say charity shops are getting ‘greedy’ — why are they so expensive nowadays? metro.co.uk/2026/04/21/b...

Do I have to let a company repair an item more than once? thecomplainingcow.co.uk/multiple-rep...

How to raise money for a good cause thecomplainingcow.co.uk/how-to-raise...

AA driving schools fail the test over illegal “drip pricing” thecomplainingcow.co.uk/aa-driving-s...

Can I get a refund if I unpack an item late? thecomplainingcow.co.uk/open-item-la...

Citizen's Advice ran an investigation that found UK distribution networks were accidentally given more than £4bn of excess profits since 2021 - these have been paid (roughly £130 a household) through standing charges on our energy bills over the last 4 years What do you fink? c.org/282BbvNhnr

Can I change my mind and get a refund on click and collect? thecomplainingcow.co.uk/click-and-co...

Government schedules subscription law implementation thecomplainingcow.co.uk/subscription...

Illegal tree felling leads to record £268,751 fine. Owning land doesn’t mean you can do anything you want. #environmental #environment #fines #propertylaw #consumeradvice

Can I change my mind and get a refund on click and collect? thecomplainingcow.co.uk/click-and-co...

Regulators are investigating alleged fake reviews — but what does this mean for consumers? Here’s what you need to know, how it could affect you, and how to spot misleading reviews. thecomplainingcow.co.uk/regulator-in...

The regulator has finally acted on the veterinary sector after a two-and-a-half-year investigation. Some changes could start soon, but others may take time to implement. I explain what’s changing, what it means for pet owners and what you can do now. thecomplainingcow.co.uk/vet-products...

Adobe subscription issues and how to deal with them thecomplainingcow.co.uk/cma-adobe-su...

What is a reasonable length of time in the Consumer Rights Act? thecomplainingcow.co.uk/reasonable-l...

Husband: How many followers have you got? Me: 142k Instagram, 42k TikTok, 54k Facebook Husband: Over 200k people listen to your shit… they need to get a life 😁 For once… I am actually asking you to troll and you won't end up in the nursery! 😂 Go on... this is your free pass… 'av him! 👇 😀

Most businesses lose customers because of how they handle complaints 👀 Reply “guide” and I’ll show you how to get my free complaint guide 👇 #smallbusinessUK #businesstips #customerservice

Adobe is being investigated in the UK 👀 Cancellation fees of up to 50% are under scrutiny ⚖️ Struggled to cancel a subscription? Reply and I’ll help 👇 #consumerrights #subscriptions #uknews

Oooh first time I’ve come across a flat earther What do you think?

@madaboutmoney.bsky.social 100 Neurodivergent Voices: The Truth About ADHD and Autism #ADHD I'm there about 33.35 Catch a few voices talking about what we are mad about! How about you? www.youtube.com/watch?v=01kF...

Can I cancel my holiday due to war? Your refund travel rights thecomplainingcow.co.uk/can-i-cancel...?

What can you claim if your flight is cancelled due to the weather? A frequently asked question: thecomplainingcow.co.uk/flight-cance...

Most small businesses want media coverage but don’t know where to start. Journalists receive hundreds of emails every day, so understanding how the media works makes a huge difference. That’s why I wrote a guide with 280 practical PR tips to help small businesses get noticed by journalists

How do I complain about a wedding dress? thecomplainingcow.co.uk/complain-fau...

“Store policy” does not override consumer law. Yet companies still rely on customers accepting it. I wrote How to Complain to show people exactly how to challenge these fob-offs and get proper refunds and redress. It includes real cases and complaint templates you can use. #WorldBookDay

How to save money on UK hotels Today's the day! thecomplainingcow.co.uk/how-to-save-...

Investment scam increase thecomplainingcow.co.uk/increase-in-...

Your consumer rights when shopping at Sports Direct thecomplainingcow.co.uk/your-consume...

Any good?

Often?

Who’s with me?

Could be

You don’t have to buy my books… but they are very good 😉😄 (don’t take my word for it, check reviews some from well known great people!) Consumer rights, refunds, complaints, confidence, PR for small businesses, and even saving money at Christmas, it’s all covered.

Just been on BBC Radio 5 live discussing the £11million paid out to consumers from ADR providers last year overturning airlines decisions not to pay compensation for delayed and cancelled flights. Here are your rights regarding delayed and cancelled flights thecomplainingcow.co.uk/your-rights-...

Got an ECG later is it inappropriate to go in wearing a "Resting witch face" top?

Why do people you have never spoken to and never met put a kiss at the end of an email or social media message?

Your guide to unboxing mystery parcels What is a mystery box, what are the benefits and pitfalls, can you make money from them, what are the laws around them thecomplainingcow.co.uk/your-guide-t...

Your guide to unboxing mystery parcels What is a mystery box, what are the benefits and pitfalls, can you make money from them, what are the laws around them. thecomplainingcow.co.uk/your-guide-t...

Still flabbergasted at this: she's reaching Liz Truss levels of stupid.

So no trousers Sunday for men on the tube this weekend. Men all in their pants. Women's safety at an all time low on the underground and children travelling what does everyone think about it?

Overcharging by asylum contractor bit.ly/45uCBhK there’s a surprise!

What can you do with unwanted presents? thecomplainingcow.co.uk/what-can-you...

The unwanted Christmas gift game Your rights and innovative ideas Kimba Cooper-Martin and I come together to bring you more than the usual ideas for unwanted Xmas presents. What might you try? thecomplainingcow.co.uk/the-unwanted...

Who has been naughty? #naughtylist