New episode of SNAT: @edbennett.bsky.social and I unravel the strange power of online streaking. We also test AI models in hallucinating citations. And share a cool GenAI tool: touchpoint.health/podcast/seas...

In the latest episode of "SNAT", @edbennett.bsky.social and I roast video conferencing platforms' UX/UI. Also, we recommend a YouTube scam-slayer. and ask AI if it can (or will) be your friend. New episode now live. touchpoint.health/podcast/season-2-episode-4-zoom-sucks-prove-me-wrong/

Here’s an AI model I could get behind: arstechnica.com/ai/2025/05/n...

New "Surprise - It's Not a Toaster" #podcast: @edbennett.bsky.social and I talk fake John Wick trailers, death hoaxes, Black Mirror, and ChatGPT confirming our darkest diabetes cost suspicions: touchpoint.health/podcast/seas...

Interesting read: "the "wealthiest 10 percent of the global population accounted for nearly half of global emissions" - futurism.com/scientists-w...

New SNAT podcast: @edbennett.bsky.social and I are talking “everythingism” — the urge to build every product for every person. Then we make ChatGPT write bios now that it remembers everything about us. It's weirdly flattering. Also kind of terrifying. Listen here: touchpoint.health/podcast/seas...

As a person that advocates for the use of AI in healthcare, it's clear this guy doesn't get it at all. “I’m not sure he knows what we do here,” said one CMS employee who listened to the call. “He was talking about nutrition and exercise. That’s not what Medicare does.” www.wired.com/story/dr-oz-...

Is this the future of news? AI Slop for us all? What do you think, @danfell.bsky.social? futurism.com/quartz-fires...

Just leaving this here for consideration: www.theguardian.com/environment/...

New #touchpoint #podcast: @reedsmith.bsky.social and I explore how health systems can use reputation as a strategic asset. Learn about social media's impact, AI's role, and more. Featuring Dean Browell: touchpoint.health/podcast/tp42...

Google enables marketers to target people with serious illnesses and crushing debt—against its policies—as well as the makers of classified defense technology, a WIRED investigation has found. www.wired.com/story/google...

This is what I love about Bluesky. I never thought to get a historian’s view of AI, but this is a vital read.

New #touchpoint #podcast - @reedsmith.bsky.social and I explore the evolving role of content in healthcare marketing, diving into content composability, AI , and content strategies. Ahava Leibtag joins to introduces the concept of a Content Stack - touchpoint.health/podcast/tp42...

In the new "Surprise - It's Not a Toaster" podcast, @edbennett.bsky.social and I delve into the annoyance of online comments (including the vague history of how they came to be the cesspool they are today). Give it a listen - includes a tech tip and GenAI test: touchpoint.health/podcast/epis...

New #touchpoint #podcast - @reedsmith.bsky.social and I discuss the current competitive market for health systems, and Jonathan Pathius from Cast & Hue share how Jobs to Be Done helps: touchpoint.health/podcast/tp42...

Interesting report on honesty and ethics, ranked by industry - courtesy of Gallup. Interesting note: "Three in four Americans consider nurses highly honest and ethical, making them the most trusted of 23 professions " - this is a good report. Take a look: news.gallup.com/poll/655106/...

As this article states “We are what we measure.” These purges of medical data are a dangerous signal for our future. Great article from @vox.com: www.vox.com/future-perfe...

For someone who works in the technology space for US Health Systems, I am all too familiar with how complex tech infrastructures can be. While I do focus on transformation and optimization, there just are certain ways to do this - outside of unfettered access by untrained, biased hacks.

Lots of fringe, misrepresented and outright false claims are the fuel behind decisions being made today. Dangerous times. www.nbcnews.com/politics/dog...

New #touchpoint #podcast: @reedsmith.bsky.social and I explore the evolution of patient experience and how digital engagement has transformed patient interactions. John Berndt of Valtech shares insights into their recent patient experience report - give it a listen! touchpoint.health/podcast/tp42...

The digital world keeps getting better and better, doesn't it? arstechnica.com/gadgets/2025...

Feels like this is the case.

Excellent analysis of the plane crash. Clear explanation by a senior pilot based the air traffic control recording. youtu.be/hfgllf1L9_4?...

New #touchpoint #podcast: @reedsmith.bsky.social and I check in on the state of social media for healthcare, and discuss the recent changes to these platforms. We even feature Jenny Bristow from Hedy & Hopp. Give it a listen! touchpoint.health/podcast/tp41...

New "Surprise - It's Not a Toaster" #podcast - @edbennett.bsky.social and I dive into the world of Terms & Conditions, we geek out over fast website design, and ask GenAI to "simplify" classic literature. Can AI turn Moby Dick into a bedtime story? Listen in here: touchpoint.health/podcast/epis...

Be sure to vote for your favorite guest - and your most favorite episode of the year - in the 2024 Touch Point Podcast Listener Survey:https://dohfrde49la.typeform.com/to/sWUQI2BH

New "Surprise - It's Not a Toaster" podcast: @edbennett.bsky.social and I discuss the history of the annual “Word of the Year” and share a useful Bluesky plug-in to help curate news .facts.https://touchpoint.health/podcast/episode-30-jargon-just-in-time-news-and-juxtapositions/

@reedsmith.bsky.social and I want to know the best interview of the year. Vote and tell us - is it @bendillon.bsky.social @susannahrfox.bsky.social - or others! Take our short survey and let us know!

We Want to Hear from You: The 2024 Touch Point Podcast Listener Survey! We’re asking our valued listeners to: - Share a bit about yourselves to help us better understand our audience. - Cast your vote for the Top Episode and Top Interview of the Year

In the newest #touchpoint podcast episode, hosts @reedsmith.bsky.social and I discuss seven technology trends that are innovating healthcare and medicine. With an increased focus on solving gaps in rural healthcare and addressing modern consumerism needs. touchpoint.health/podcast/tp41...

Really timely and thought-provoking short film on the impact of AGI. It's worth the 30 minute view. Thanks to @edbennett.bsky.social for sharing this with me! youtu.be/xfMQ7hzyFW4?...

New #touchpoint podcast posted today: me and my co-host Reed Smith, as inspired by conversations last week at #HCIC24, discuss the interplay between customer behavior and loyalty, habits, and laziness. Give it a listen: touchpoint.health/podcast/tp41...

New #touchpoint podcast posted today: me and my co-host Reed Smith, as inspired by conversations last week at #HCIC24, discuss the interplay between customer behavior and loyalty, habits, and laziness. Give it a listen: touchpoint.health/podcast/tp41...