Seniors & disabled are especially impacted by this winter storm & power outages. We're making sure they're taken care of. Special thanks to MNPD, DEC (911 center) & OEM for assisting us in helping our vulnerable clients. 615-862-6432 for weather related concerns for seniors & disabled. #HopeAndHelp

Need help? Know the right number to call: 311 for urgent matters, 911 for emergent situations.

Our office will be closed Monday, Jan. 24, 2026 due to inclement weather.

For many, we are the only voice they'll hear. We're the only face they see. It means the world to our seniors & disabled to know that someone knows where they are, cares for them, & will look out for them, especially during times like this. #WinterWelfareCalls #HopeAndHelp

When we know severe weather is coming, we go to work, making sure everyone is ready, safe, and has everything they need until the storm passes. For many, we're their only help in preparing for severe weather. We don't take this responsibility lightly! #HopeAndHelp

Our Winter Weather Response is activated! This week, Home Ambassadors delivering emergency meal boxes to seniors & disabled, social workers doing welfare checks (phone & in person) & responding to urgent needs (medicine pickup, heaters fixed, etc).

In observance of the MLK Day holiday, our office will be closed Monday, Jan. 19, 2026. We will reopen Tuesday, Jan.20, 2026.

IT’S TIME! Cars are lined up. Boxes are stacked. Staff is ready. We’ve got plenty! Come to Nissan Stadium & follow the MSS Food Giveaway signs!

See you bright and early - Jan.16 (tomorrow), 8am, Nissan Stadium (Lot-R North)...our biggest food giveaway yet! No registration required! Pull up & pick up. #HopeAndHelp

FOOD GIVEAWAY: This Friday, 8am, Nissan Stadium (Lot R - North). We’re hosting our biggest giveaway yet - 1,000 residents/families! Need food or know someone who does, come see us!

How much food is a lot? An auditorium full! Boxing up so we can feed #Nashville in our biggest food giveaway yet. See y’all Friday, Jan.16, 8am, Nissan Stadium (lot R). Pull up & pick up. #HopeAndHelp

May your Kwanzaa celebration be peaceful & full of reflection and joy.

May your Kwanzaa celebration be peaceful & filled with reflection and joy!

May your Christmas be merry & bright!

We do so much to support those in need but we don’t do it alone. Special thanks to our partners who do the “heart” work alongside us. It was our honor to celebrate & thank you.

Santa said our seniors are on this year’s Nice list so, our home ambassadors are delivering gifts & activity books to their door. Also bringing them food bags. #TisTheSeason

Great day serving our clients - bags & boxes of Thanksgiving staples + turkeys! & thanks to our “fowl” friends “Shoofly”, “PuddinPie” & “Buttercup” for stopping by.

Many seniors, unhoused, & those living in poverty are feeding their pets before themselves. Thanks to our partnership with @SAFPAW we are feeding both! Every Saturday, we provide 300 meals for pet parents while SAFPAW feeds their fur babies. 4,500 meals to-date! MORE: www.wkrn.com/news/local-n...

EXTENDED HOURS! Metro employees, we're feeding you again tomorrow (Friday),1pm-6pm. Pull up & pick up in our drive-thru line! Ave 3 min to get packed food box loaded in your car. *Metro ID required or current pay stub if no ID*. 615-862-6432, 3055 Lebanon Pike next to TruFit

Nov. 2024 we launched our Food Pop Up program, addressing food insecurity in Nashville. “We are grateful that SNAP benefits will resume but food insecurity existed prior to that. We'll continue high priority food giveaways for Nashville." - MSS Exec. Dir. Pratt

Dear Nashville: It was our honor to serve you and feed you today. Thank you for letting us stand in the gap & hold your hand. #HopeAndHelp

We’re live at @92QNashville this morning talking #SNAP - resources, help, & what’s next. Taking your questions and comments. 615-737-9292

THIS SATURDAY: FREE food | FREE coats for kid | FREE rides home if you walk to or are dropped off. Nov.8, 8am, Greater St. John M.B. Church. First come, first served! #HopeAndHelp #FoodAccess

FOOD RESOURCE GUIDE: We've put it all in one place for you so you don't have to call & ask around. See where to get food & how to help across MidTN. We're updating this as more comes available. Know someone we need to add? Tag below. #HopeAndHelp #FoodAccess

ALERT: We have activated our "Food Crisis Rapid Response Plan" due to #SNAP benefits disruption. Here's how we are helping. Additional resources: Nashville.gov/Food & FeedTN.org Call or visit us Mon-Fri, 8am-4:30pm, 615-862-6432, 3055 Lebanon Pike (next to TruFit) #HopeAndHelp #InItTogether

HAPPENING NOW: Our Exec Dir. Renee Pratt standing alongside Mayor Freddie O’Connell & other city leaders, as he announces #Nashvilles response to the anticipated #SNAP disruption - a plan we’ll help execute. #HopeAndHelp

GOOD NEWS: Nashville's Farmer's Market is letting you DOUBLE your #SNAP dollars. Read more about it... LINK: www.nashvillefarmersmarket.org/fresh-bucks-...

With cold weather creeping in, our Home Ambassadors spent the week delivering Emergency Meal boxes to our seniors & disabled clients. Should severe weather hit & we can’t make our daily route, they won’t miss a meal! #HopeAndHelp

With cold weather creeping in, our Home Ambassadors spent the week delivering Emergency Meal boxes to our seniors & disabled clients. Should severe weather hit & we can’t make our daily route, they won’t miss a meal! #HopeAndHelp

SENIORS & DISABLED ONLY: Hurry & book your reservations for food box delivery, Nov.8. Slots going fast. 615-880-1606. #HopeAndHelp

No job - no problem. Don't know where to start - also not a problem. Our dedicated staff is ready to help you get the financial freedom you've been wanting. Enroll in our Workforce Readiness program: 615.862.6432 | www.Nashville.gov/Social-Services WATCH: vimeo.com/1095676518?f...

UPDATE: Since launching our Workforce Development services, we're proud of the progress we're making, getting folks ready for the workforce & placing them in jobs. Retiree, senior, criminal background? We can help you too! 615.862.6432 | Nashville.gov/Social-Services to enroll. #HopeAndHelp

If shutdown continues, #SNAP recipients are in danger of not receiving benefits in November. But we still plan to feed you! See you November 8 at 8am, Greater St. John M.B. Church. #HopeAndHelp FULL STORY: www.cnn.com/2025/10/18/p...

“As long as I’m the director of Metro Social Services and run the largest Meals on Wheels program in the city, people will not go hungry, even if the federal government stops.” - Renee Pratt, MSS executive director. FULL STORY: www.newschannel5.com/news/metro-s...

Hurry! Seniors & disabled w/out transportation, reserve your free food box delivery for our Nov. 8 food giveaway in North Nashville. Deadline to reserve is Nov.5. 615-880-1606

Social work isn't our job. It's our honor! Nashville, thank you for letting us support you in some of your most challenging times. #HopeAndHelp #NationalCustomerServiceWeek

"A warm & inviting smile: The most important resource we provide our clients." #NationalCustomerServiceWeek #HopeAndHelp

We don't just see clients in the office. We go to their homes. Not sure who enjoys this precious time the most, but we sure value precious time spent with our seniors. #NationalCustomerServiceWeek #HopeAndHelp

HUNGER IN NASHVILLE: When addressing food access, it's important to know the proper definition of each term. Here's a little cheat sheet from our research team. #HopeAndHelp #HungerNoMoreNashville

HUNGER IN NASHVILLE: The hard fact is, "57,000 people in TN will lose #SNAP benefits" - "Hunger in Nashville" report www.nashville.gov/sites/defaul... Our solution @FoxNashville

HUNGER IN NASHVILLE: Several factors contribute to hunger & food deserts. Gentrification is one of many. "Hunger in Nashville" report: www.nashville.gov/sites/defaul... More on our solution to food deserts: www.wsmv.com/video/2025/0... @wkrn #HopeAndHelp #HungerActionMonth

#SNAP benefits are a lifeline for many families. In 37208, those receiving assistance more than double the number of total DCo households receiving assistance. #HopeAndHelp #HungerActionMonth More on @wsmvtv www.wsmv.com/2025/09/19/m...

We're spending the fall/winter feeding families and residents of North Nashville before rotating our food series to other parts of town. More details on this effort on Newschannel 5. www.newschannel5.com/news/state/t...

37208, thank you for letting us serve you!Nearly 300 boxes given away. Line was backed up 3 hours before start time. There is a need & we are honored to meet that need. We’ll be back soon with more, to serve more. #HopeAndHelp #HungerNoMoreNashville #HungerActionMonth

37208, thank you for letting us serve you!Nearly 300 boxes given away. Line was backed up 3 hours before start time. There is a need & we are honored to meet that need. We’ll be back soon with more, to serve more. #HopeAndHelp #HungerNoMoreNashville #HungerActionMonth

ALERT: Those in need arrived hours before the 9am giveaway start time. If you need a food box, get here fast! The line is down the street and around the corner…2021 Herman St (Galilee M.B. Church) #HungerActionMonth #HelpAndHope

HUNGER IN NASHVILLE: Our report is out today & we're sharing our findings. First up, "1-in-5 Nashville children don't have enough to eat." The good news - our city is rolling out a plan right now. Special thanks to Mayor @freddieoconnell , Metro Council, & MSS Exec. Dir Renee Pratt#HungerActionMonth

FOOD GIVEAWAY (North Nashville): This Saturday, September 20, 2025, 9AM at Galilee M.B. Church, *FIRST COME. FIRST SERVED.* Stay tuned! More to come! Details coming soon.

If you don't eat, you can't perform your best at work, school, & in life. Since the 70's, we've fed Nashville & we're thankful to soon expand those services to those in need. As the need grows, so too do our programs.. www.newschannel5.com/news/portion... #NoMoreHunger #HopeAndHelp @NC5

If no money is coming in, money can't go out for necessities like food, housing & more. Special thanks to @NC5 for highlighting our new Workforce Readiness service. Need a job, find out how we can help ...⬇️ www.newschannel5.com/news/new-met...