KEY FINDING: "Nashville's African American poverty rate is 18% compared to Nashville's overall poverty rate of 11.9%" Register to hear the full report April 14, 9am, West End Community Church on Charlotte Pike. ➡️ forms.office.com/g/8bPAp6EzJ3

TOMORROW: Come and let us feed you! 8am, Olivet M.B. Church, 144 Ewing Dr, Nashville. First Come/first served. #HopeAndHelp

FOOD GIVEAWAY: This Saturday (March 14), 8am, Olivet M.B. Church, 144 Ewing Dr, Nashville, TN. Drive-thru food giveaway,. First come. First Served. #HopeAndHelp

Help is still here for those impacted by Winter Storm Fern! Our teams are at the Smith Springs & Hadley Park community centers, connecting you to resources to help get back on your feet. Come see us today & tomorrow (Saturday) and again next Tuesday-Saturday. #HelpAndHope

Still need help recovering from the storm? Come see us at #Nashville’s Disaster Assistance Centers - Smith Springs & Hadley community centers, Mon-Fri 9am-6pm & Sat 9am-3pm.

Some of our senior & disabled clients remain without power. Here’s one of our Home Ambassador Sam, delivering Snow Meal boxes on her route, as we’ve done all week. The boxes include non-perishable food items that do not require electricity to prepare.

As long as you're going through it, we're here with you. See our case managers at the city's warming centers (Fairgrounds, SE Community Center, Madison Community Center), 10am-1pm & 4pm-8pm.

As Nashvillians - especially our seniors & disabled - endured the winter storm, we never stopped making sure they were ok. Here's a look at services provided Jan.25-Feb.1. #HopeAndHelp

Our office reopens tomorrow, Monday Feb.2, 2026, 10am-4:30pm. Call us or come see us, 615-862-6432, 3055 Lebanon Pike, Donelson, TN 37214.

A look at how many we served (mostly seniors & disabled) and how many we served Friday.

MSS Executive Director Pratt checking in with staff at the shelters today where we’re conducting case management for those impacted by Winter Storm Fern. We’re here til 8pm (Fairgrounds, SE Community Ctr, Madison Community Ctr)

Long night at the shelters doing case management and we’re back at it today! Get connected to resources you need to recover from the storm. 10am-1pm & 4pm-8pm, Nashville Fairgrounds, SE Community Ctr, & Madison Community Ctr. We’ll be waiting on you.

Need help? Come see us! 10am-2pm, Friday & Sat (Jan.30/31), Nashville Fairgrounds, Southeast Comm Ctr, Madison Comm Ctr. Our case managers are there, connecting those impacted by the storm with resources to recover - help finding housing, connecting to food resources, help with rent & more.

Weather related concerns for seniors & disabled? Our lines are open 615-862-6432. Other important numbers to know. #HopeAndHelp

THIS is why we do it. "Ms. Elaine" (in her 80s) was stuck in her home with no power since Sunday - cold and scared. We got a call to check on her. Got her transportation to a church member's home where she's safe, warm & getting soft cuddles from "Bruce" who welcomed her in. #HopeAndHelp

Our office remains closed today, Jan. 28 however, staff remains in contact with clients and monitoring the office phone for calls. If you or a loved one (senior or disabled) need assistance, call 615-862-6432.

Seniors & disabled are especially impacted by this winter storm & power outages. We're making sure they're taken care of. Special thanks to MNPD, DEC (911 center) & OEM for assisting us in helping our vulnerable clients. 615-862-6432 for weather related concerns for seniors & disabled. #HopeAndHelp

Need help? Know the right number to call: 311 for urgent matters, 911 for emergent situations.

Our office will be closed Monday, Jan. 24, 2026 due to inclement weather.

For many, we are the only voice they'll hear. We're the only face they see. It means the world to our seniors & disabled to know that someone knows where they are, cares for them, & will look out for them, especially during times like this. #WinterWelfareCalls #HopeAndHelp

When we know severe weather is coming, we go to work, making sure everyone is ready, safe, and has everything they need until the storm passes. For many, we're their only help in preparing for severe weather. We don't take this responsibility lightly! #HopeAndHelp

Our Winter Weather Response is activated! This week, Home Ambassadors delivering emergency meal boxes to seniors & disabled, social workers doing welfare checks (phone & in person) & responding to urgent needs (medicine pickup, heaters fixed, etc).

In observance of the MLK Day holiday, our office will be closed Monday, Jan. 19, 2026. We will reopen Tuesday, Jan.20, 2026.

IT’S TIME! Cars are lined up. Boxes are stacked. Staff is ready. We’ve got plenty! Come to Nissan Stadium & follow the MSS Food Giveaway signs!

See you bright and early - Jan.16 (tomorrow), 8am, Nissan Stadium (Lot-R North)...our biggest food giveaway yet! No registration required! Pull up & pick up. #HopeAndHelp

FOOD GIVEAWAY: This Friday, 8am, Nissan Stadium (Lot R - North). We’re hosting our biggest giveaway yet - 1,000 residents/families! Need food or know someone who does, come see us!

How much food is a lot? An auditorium full! Boxing up so we can feed #Nashville in our biggest food giveaway yet. See y’all Friday, Jan.16, 8am, Nissan Stadium (lot R). Pull up & pick up. #HopeAndHelp

May your Kwanzaa celebration be peaceful & full of reflection and joy.

May your Kwanzaa celebration be peaceful & filled with reflection and joy!

May your Christmas be merry & bright!

We do so much to support those in need but we don’t do it alone. Special thanks to our partners who do the “heart” work alongside us. It was our honor to celebrate & thank you.

Santa said our seniors are on this year’s Nice list so, our home ambassadors are delivering gifts & activity books to their door. Also bringing them food bags. #TisTheSeason

Great day serving our clients - bags & boxes of Thanksgiving staples + turkeys! & thanks to our “fowl” friends “Shoofly”, “PuddinPie” & “Buttercup” for stopping by.

Many seniors, unhoused, & those living in poverty are feeding their pets before themselves. Thanks to our partnership with @SAFPAW we are feeding both! Every Saturday, we provide 300 meals for pet parents while SAFPAW feeds their fur babies. 4,500 meals to-date! MORE: www.wkrn.com/news/local-n...

EXTENDED HOURS! Metro employees, we're feeding you again tomorrow (Friday),1pm-6pm. Pull up & pick up in our drive-thru line! Ave 3 min to get packed food box loaded in your car. *Metro ID required or current pay stub if no ID*. 615-862-6432, 3055 Lebanon Pike next to TruFit

Nov. 2024 we launched our Food Pop Up program, addressing food insecurity in Nashville. “We are grateful that SNAP benefits will resume but food insecurity existed prior to that. We'll continue high priority food giveaways for Nashville." - MSS Exec. Dir. Pratt

Dear Nashville: It was our honor to serve you and feed you today. Thank you for letting us stand in the gap & hold your hand. #HopeAndHelp

We’re live at @92QNashville this morning talking #SNAP - resources, help, & what’s next. Taking your questions and comments. 615-737-9292

THIS SATURDAY: FREE food | FREE coats for kid | FREE rides home if you walk to or are dropped off. Nov.8, 8am, Greater St. John M.B. Church. First come, first served! #HopeAndHelp #FoodAccess

FOOD RESOURCE GUIDE: We've put it all in one place for you so you don't have to call & ask around. See where to get food & how to help across MidTN. We're updating this as more comes available. Know someone we need to add? Tag below. #HopeAndHelp #FoodAccess

ALERT: We have activated our "Food Crisis Rapid Response Plan" due to #SNAP benefits disruption. Here's how we are helping. Additional resources: Nashville.gov/Food & FeedTN.org Call or visit us Mon-Fri, 8am-4:30pm, 615-862-6432, 3055 Lebanon Pike (next to TruFit) #HopeAndHelp #InItTogether

HAPPENING NOW: Our Exec Dir. Renee Pratt standing alongside Mayor Freddie O’Connell & other city leaders, as he announces #Nashvilles response to the anticipated #SNAP disruption - a plan we’ll help execute. #HopeAndHelp

GOOD NEWS: Nashville's Farmer's Market is letting you DOUBLE your #SNAP dollars. Read more about it... LINK: www.nashvillefarmersmarket.org/fresh-bucks-...

With cold weather creeping in, our Home Ambassadors spent the week delivering Emergency Meal boxes to our seniors & disabled clients. Should severe weather hit & we can’t make our daily route, they won’t miss a meal! #HopeAndHelp

With cold weather creeping in, our Home Ambassadors spent the week delivering Emergency Meal boxes to our seniors & disabled clients. Should severe weather hit & we can’t make our daily route, they won’t miss a meal! #HopeAndHelp

SENIORS & DISABLED ONLY: Hurry & book your reservations for food box delivery, Nov.8. Slots going fast. 615-880-1606. #HopeAndHelp

No job - no problem. Don't know where to start - also not a problem. Our dedicated staff is ready to help you get the financial freedom you've been wanting. Enroll in our Workforce Readiness program: 615.862.6432 | www.Nashville.gov/Social-Services WATCH: vimeo.com/1095676518?f...

UPDATE: Since launching our Workforce Development services, we're proud of the progress we're making, getting folks ready for the workforce & placing them in jobs. Retiree, senior, criminal background? We can help you too! 615.862.6432 | Nashville.gov/Social-Services to enroll. #HopeAndHelp

If shutdown continues, #SNAP recipients are in danger of not receiving benefits in November. But we still plan to feed you! See you November 8 at 8am, Greater St. John M.B. Church. #HopeAndHelp FULL STORY: www.cnn.com/2025/10/18/p...

“As long as I’m the director of Metro Social Services and run the largest Meals on Wheels program in the city, people will not go hungry, even if the federal government stops.” - Renee Pratt, MSS executive director. FULL STORY: www.newschannel5.com/news/metro-s...