How do you find the balance between creative direction and micromanagement? youtu.be/TJhkM5S1Ues #coachingreflections #micromanagment #creativedirection

The latest episode of the Power of Ten podcast is with product leader Francesca Cortesi former Chief Product Officer at Hemnet and now has her own consultancy. We discussed the collaboration (or not) on the "why and how" with design and engineering: www.polaine.com/power-of-ten... #podcast #product

Launch day today!!! The second edition of the book, Service Design: From Insight To Implementation, that I co-wrote with Ben Reason and Lavrans Løvlie is officially published today. I hope you enjoy it! Please tell your friends and colleagues: rosenfeldmedia.com/books/servic... #servicedesign

A reminder of why your digital products are actually services: www.bbc.com/news/live/c5...

Instagram’s ad algorithm is so aggressive. I pause on one ad or, heaven forbid, like or save on and I immediately get served hundreds of clones forevermore. I remember when it was ad free. Sigh.

Rosenfeld's turning 20! 🎂 We want to say a HUGE thank you to everyone who supported us over the years with a special gift: 20% OFF EVERYTHING. Books. Conferences. Workshops. Gold Membership. Get everything at 20% off for ONE DAY ONLY with the code BIRTHDAY20!

Left Mastodon. Long story, abrupt end, meaning I didn’t get to export my followers. So now I’m trying to re-find my followers here. If you know me, please re-post and follow and suggest people I might also know.

Nearly 15 years ago we started writing our book on #servicesesign Now we've given it an upgrade and written a second edition with the hindsight of those years, plus new case studies. Pre-order and get 15% off here: rosenfeldmedia.com/books/servic... Tell your service design friends!

This issue insights into the qual side of setting goals & tracking progress 👇🏻 mailchi.mp/210d5f1dce5d... Including work from @cwodtke.bsky.social, @annashipman.bsky.social , @andypolaine.bsky.social, @kentbeck.com, @courtneynash.bsky.social, @hollycummins.com, @sarahdoody.bsky.social , & others!

My latest coaching reflections is up and it’s all about not asking for permission to do the job of a leader. It’s a habit people find hard to shake (I know I did). It comes up all the time in coaching. youtu.be/4ULbwjSRv4s?... #DesignLeadership #leadership #coaching

I'm running the kick-off session at the Hatch Conference Leadership Atelier in Lisbon on the 23-24 April. I'll be exploring the challenges of moving from an IC role to design leadership and what I call the Design Leadership Dip. Bonus! You can get €100 off with the code ANDYPOLAINE